Customers have frequently praised Nalda AG for its competitive prices and occasional positive service experiences. Some users have described the ordering process as straightforward and the website as offering a variety of books and calendars. However, numerous reviews highlight significant issues with order fulfillment, including non-delivery of paid items, delayed shipments, and lack of refunds. Many clients reported poor or non-responsive customer service, with no direct telephone contact available and unanswered emails causing frustration. The atmosphere around the business, as described by multiple customers, suggests distrust and dissatisfaction, with several alleging fraudulent practices or a scam-like operation. While a few reviews commend the business, the overwhelming consensus points to serious reliability and communication problems that potential customers should consider.