Cross-border passes: Cross-border passes are available for both adults and young people on an annual or monthly basis.
Company passes: Are you a company interested in purchasingpasses? Send an email to info@arcobaleno.ch  to make an appointment with a company mobility consultant.
Employees interested in purchasing or renewing a corporate Arcobaleno season ticket are invited to contact the relevant office within their company.
General information
On the Arcobaleno website www.arcobaleno.ch, you can find information about Arcobaleno tickets and passes for public transport (description, prices, refunds, points of sale, discounts, etc.). The practical search engine makes it easy to find the information you need.
The website also allows you to:
Download information material (such as timetables and brochures)in the download area
View informative videosin the Arcobaleno Informa section
Calculate zones and fares for tickets and passes by entering your departure and arrival locations using the fare calculator
Try out Arcobaleno ticket machines virtually using the simulator
Consult timetables using the SBB toolbox on the Arcobaleno website homepage
For information or enquiries about timetables, prices, zones, tickets, and season tickets, please contact your nearest sales point:
Swiss Federal Railways SBB / Treni Regionali Ticino Lombardia
·SBB Contact Center: 0848 44 66 88 (CHF 0.08/min )
·Advice and sales at stations: Bellinzona, Locarno, Lugano, Mendrisio, and Chiasso. Opening hours available at www.ffs.ch/stazione
AutoPostale SA - Ticino Region
·Advice and sales Bellinzona: Tel. 0840 852 852, ticino@autopostale.ch, Monday-Friday 8:00 a.m.-6:00 p.m., Saturday 9:00 a.m.-12:00 p.m.
·Advice and sales in Lugano: Tel. 0840 852 852, ticino@autopostale.ch, Monday-Friday 9:00 a.m.-5:30 p.m.
·Advice and sales Post offices: Agno, Airolo, Bellinzona S. Paolo, Biasca, Caslano, Castione, Cevio, Chiasso 1, Cugnasco, Faido, Gentilino, Giubiasco, Lamone, Lodrino, Massagno, Mesocco (GR), Novaggio, Rivera, Roveredo (GR), S. Antonino, Sementina, Stabio, Tenero, Tesserete, Vira-Gambarogno
ABL - Autolinee Bleniesi SA
·Consulting and sales: Post office, Biasc a
AMSA - Autolinea Mendrisiense
·Advice and sales: Balerna office Tel. 091 683 33 86, contatti@amsa.ch
FART - Ferrovie Autolinee regionali Ticinesi
·Advice and sales: Ticket office, Piazza Stazione 6600 Locarno-Muralto Tel. 091 751 87 31, labiglietteria@centovalli.ch
·Advice and sales: Via Galli 9 6600 Locarno (S. Antonio) Tel. 091 756 04 00, fart@centovalli.ch
FLP - Lugano Railways
·Consultancy and sales: FLP Station, Lugan o
TPL - Lugano Public Transport
·Advice and sales Bus and Funicular: Lugano Center, Corso Pestalozzi Tel. 058 866 72 24/25 vendita@tplsa.ch
SNL - Lugano Lake Navigation Company
·Advice: Administrative headquarters, Viale Castagnola 12, 6906 Lugano Tel. 091 222 11 1 1
For lost property or complaints about the transport service offered by individual companies (delays, connections, etc.), please contact the company concerned directly.
For the surcharge management service on buses, FLP and FART trains (not FFS / TILO):
AutoPostale SA - Incasso
8080 Zurich
Tel. 0848 000 152 (CHF 0.08/min)
Lunedì - Venerdì 08.00-16.00
incasso@autopostale.ch
For questions regarding the general administration of the Arcobaleno fare network, new company contracts, the presence of the information van, or the Arcobaleno app, please write to: info@arcobaleno.ch