Paycoach is the coach for good payment processes and resolved payment disruptions.

The "trust gap" between service providers and customers is a major challenge for the digitalized society. Customers have long trusted not just one provider, but increasingly a mixture of their own research, friends and communities. Those who fill the trust gap are optimally positioned for the future.

In Switzerland, we offer a solution to the problem of the trust gap in payment processes - Paycoaching. Paycoach replaces the lack of trust that was previously built up in the traditional way with a new quality of trust. A mixture of situationally relevant data and accompanying IT processes and the empathy of a team that provides personal coaching whenever payment processes become irritated in any way.