Faubourg de l'Hôpital 44
2000 Neuchâtel
2000 Neuchâtel
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Contains automatically translated texts.
Committed for life.
The Helsana Group is Switzerland's largest health insurer. It is committed to a healthcare system that combines quality and cost-effectiveness. With this in mind, it maintains close contact with its customers, service providers, the media, and other partners.
Customer service opening hours
Our customer service is available Monday to Friday from 8 a.m. to 6 p.m.
Opening times
Closed until Monday at 8:30 AM
- Monday8:30 to 12:00
- Tuesday8:30 to 12:00
- Wednesday8:30 to 12:00
- Thursday8:30 to 12:00
- Friday8:30 to 12:00
- SaturdayClosed
- SundayClosed
Rating 5 of 5 stars
Opening times
Closed until Monday at 8:30 AM
- Monday8:30 to 12:00
- Tuesday8:30 to 12:00
- Wednesday8:30 to 12:00
- Thursday8:30 to 12:00
- Friday8:30 to 12:00
- SaturdayClosed
- SundayClosed
Address:
- Telephone:Emergency Call Centre 24/7
- Website:
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- English,French,German,Italian
- Free Choice of Doctor,General Practitioner Model (HAM),Group Practice or Health Center (HMO),Telephone Initial Consultation (Telemedicine)
- Supplementary insurance
- By telephone,Online
- Basic Insurance (mandatory)
- Accident insurance,Legal expenses insurance
- Close to public transport,Close to train station,In city center,Parking site
- Baby Bonus,Childcare,Expats,Young Adults (19-25)
- Capital Insurance for Hospital Stay,Emergencies Abroad,Emergency Transports,Glasses and Contact Lenses,Health Cures,Health Promotion & Prevention Courses,International Health Insurance for Expats,Medications and Medical Aids,Orthodontic Treatments (Braces),Search and Rescue Costs Abroad,Travel Insurance
- Alternative medicine,Dental insurance,Glasses, contact lenses & laser treatment,Sport & health
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