Dépannage Informatique Genève

Dépannage Informatique Genève — computer repair shop in central Geneva: PC, Mac, Wi-Fi

Dépannage Informatique Genève runs a walk-in shop in the heart of Geneva, Rue du Commerce 4, 1204 Geneva, a short walk from Bel-Air and the Confédération shopping centre. You can meet us in person, drop off your device, or simply get quick advice.

This is our core transparency commitment: unlike businesses that only exist online or operate from abroad, we are a real, physical address in Geneva — accessible and identifiable.

Dépannage Informatique Genève is the local service brand operated by i4M Services Informatiques Sàrl, a Swiss IT company registered in the Commercial Register of the Canton of Geneva (CHE-325.495.659). Active in Geneva since 2015 and operating since 2020 under i4M Services Informatiques Sàrl, we help private individuals and self-employed professionals in Geneva with all their everyday IT needs, with a personal, transparent, local approach.

Our Microsoft-, Cisco- and VMware-certified technicians provide same-day service, Monday to Saturday: at your home anywhere in the canton of Geneva, remotely via secure remote access, or directly in our city-centre workshop.

OUR SERVICES

Computer repair and troubleshooting for PC and Mac: viruses, slow computers, start-up problems, hardware failures, broken screens, failing batteries, keyboards, overheating. All brands, all models.

Network installation and configuration: home Wi-Fi, fibre optic, mesh systems, coverage optimisation, router, access point and repeater setup.

Removal of viruses, ransomware, adware and other malware. Full system clean-up, restoration of Windows or macOS integrity, and lasting protection (antivirus, updates, best practices).

Data recovery from damaged media: hard drives, SSDs, USB sticks, memory cards, external drives. Systematic diagnostic before any quote. Confidentiality guaranteed.

Printer installation, configuration and troubleshooting: Wi-Fi, USB, network sharing, scanners, multifunction printers, driver and connection issues.

Backups and data protection: reliable backup solutions (external drive, secure cloud hosted in Switzerland), a recovery plan tailored to your needs, protection against accidental loss and ransomware attacks.

Performance optimisation: system clean-up, removal of unnecessary programs, driver and software updates, start-up management.

Advice and training: getting started with Windows, macOS, Microsoft 365, email management, photo backup, online safety. Personalised sessions at home or remotely.

THREE WAYS WE CAN HELP

In our city-centre workshop: drop off your computer at Rue du Commerce 4, 1204 Geneva — no appointment needed. In-shop diagnostic (max. 30 minutes): CHF 60. Quote provided before any work begins. Your device is usually ready within 24 to 48 hours.

At your home: our technicians come to you anywhere in the canton of Geneva — Carouge, Lancy, Meyrin, Vernier, Onex, Thônex, Plan-les-Ouates, Bernex, Versoix, Grand-Saconnex, Chêne-Bougeries and all other municipalities, as well as the city districts (Plainpalais, Eaux-Vives, Champel, Servette, Pâquis).

Remotely: for most software issues (Microsoft Office, email setup, Wi-Fi, light malware removal, training), we work via secure remote access, with no call-out fee.

OUR APPROACH

Transparent pricing: the quote is announced before any work begins — no surprises on the invoice. Clear diagnosis, options explained, the choice stays yours.

Multilingual service: our technicians assist you in French, English and Italian. Convenient for Geneva's international community.

An established Swiss company: i4M Services Informatiques Sàrl is a Swiss limited liability company registered in the Commercial Register of the Canton of Geneva. We operate exclusively from Switzerland, with traceable after-sales service.

WHO WE HELP

Private individuals: families, retirees, students, remote workers. For your personal computers, home Wi-Fi, backups, or learning new tools.

Self-employed professionals: lawyers, architects, doctors, consultants, artists, freelancers. For a reliable workstation, the security of your data, and responsive support when you need it.

CONTACT

Phone: 079 868 50 50 Address: Rue du Commerce 4, 1204 Geneva Web: depannageinformatique.ch Email: info@depannageinformatique.ch

Same-day service, Monday to Saturday. Quote provided before any work begins.