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Contains automatically translated texts.
Committed to life.
The Helsana Group is Switzerland's largest health insurer. It is committed to providing high-quality, cost-effective healthcare. To this end, it engages in lively dialogue with customers, service providers, the media, and other partners.
Customer service opening hours
Our customer service is available by phone Monday through Friday from 8:00 a.m. to 6:00 p.m.
Opening times
Closed until 8:30 AM
- Monday8:30 to 12:00 / 13:00 to 17:00
- Tuesday8:30 to 12:00 / 13:00 to 17:00
- Wednesday8:30 to 12:00 / 13:00 to 17:00
- Thursday8:30 to 12:00 / 13:00 to 17:00
- Friday8:30 to 12:00 / 13:00 to 17:00
- SaturdayClosed
- SundayClosed
Opening times
Closed until 8:30 AM
- Monday8:30 to 12:00 / 13:00 to 17:00
- Tuesday8:30 to 12:00 / 13:00 to 17:00
- Wednesday8:30 to 12:00 / 13:00 to 17:00
- Thursday8:30 to 12:00 / 13:00 to 17:00
- Friday8:30 to 12:00 / 13:00 to 17:00
- SaturdayClosed
- SundayClosed
Address:
- Telephone:Verkaufsstelle KreuzlingenRegionales Betreuungsteam St. GallenEmergency Call Centre 24/7
- E-Mail:Verkaufsstelle Kreuzlingen
- Website:
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- English,French,German,Italian
- Free Choice of Doctor,General Practitioner Model (HAM),Group Practice or Health Center (HMO),Telephone Initial Consultation (Telemedicine)
- Supplementary insurance
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- Basic Insurance (mandatory)
- Accident insurance,Legal expenses insurance
- Close to public transport,Close to train station,In city center,Parking site
- Baby Bonus,Childcare,Expats,Young Adults (19-25)
- Capital Insurance for Hospital Stay,Emergencies Abroad,Emergency Transports,Glasses and Contact Lenses,Health Cures,Health Promotion & Prevention Courses,International Health Insurance for Expats,Medications and Medical Aids,Orthodontic Treatments (Braces),Search and Rescue Costs Abroad,Travel Insurance
- Alternative medicine,Dental insurance,Glasses, contact lenses & laser treatment,Sport & health
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