Balm is widely praised for its exceptional culinary talent and consistently excellent food, with many guests highlighting the creative and beautifully presented dishes, including seafood specialties and refined sauces. The attentive, knowledgeable, and professional service staff contribute significantly to a welcoming and pleasant dining experience. The atmosphere is described as elegant yet comfortable, with a refined ambiance that complements the high-quality cuisine. While the restaurant is generally regarded as offering excellent value for a fine dining experience, some guests noted that prices can be on the higher side and the ambiance may not suit all tastes. A few reviews mentioned minor service stiffness or occasional inattentiveness, but these were exceptions in an otherwise outstanding reputation. Overall, Balm is considered a top-tier restaurant and a culinary highlight in its region, recommended for both special occasions and business dining.