Groupe Mutuel

Plus de 1,3 million de clients privés et près de 28'000 entreprises nous font confiance au quotidien. Assurance de personnes et Assurance-maladie

Health insurance in Orsières

Groupe Mutuel Customer Services

The gateway for all your requests

Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus

Call us or write to us and we will get back to you as soon as possible.

Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30:
Hotline 0848 803 111 l Email clients@groupemutuel.ch

One address for your medical invoices (original documents) and correspondence:
Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny
prestations@groupemutuel.ch

In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you.
Opening hours: from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays)

Make your life easier thanks to your Customer Area

Scan and send your invoices instantly
View your documents and refunds
Modify your contracts and personal details

Download the application from your App Store

Do you have any questions about the Customer Area?

Your most frequently asked questions about the Customer Area - Groupe Mutuel
Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00)
Write to us at customer.area@groupemutuel.ch

Opening times

Open until 12:00 PM

Monday
8:00 to 12:00 / 13:30 to 17:00
Tuesday
8:00 to 12:00 / 13:30 to 17:00
Wednesday
8:00 to 12:00 / 13:30 to 17:00
Thursday
8:00 to 12:00 / 13:30 to 17:00
Friday
8:00 to 12:00 / 13:30 to 17:00
Saturday
Closed
Sunday
Closed

12/25/2025: Closed

Monday
8:00 to 12:00 / 13:30 to 17:00
Tuesday
8:00 to 12:00 / 13:30 to 17:00
Wednesday
8:00 to 12:00 / 13:30 to 17:00
Thursday
8:00 to 12:00 / 13:30 to 17:00
Friday
8:00 to 12:00 / 13:30 to 17:00
Saturday
Closed
Sunday
Closed

12/25/2025: Closed

Opening times

Open until 12:00 PM

Monday
8:00 to 12:00 / 13:30 to 17:00
Tuesday
8:00 to 12:00 / 13:30 to 17:00
Wednesday
8:00 to 12:00 / 13:30 to 17:00
Thursday
8:00 to 12:00 / 13:30 to 17:00
Friday
8:00 to 12:00 / 13:30 to 17:00
Saturday
Closed
Sunday
Closed

12/25/2025: Closed

Monday
8:00 to 12:00 / 13:30 to 17:00
Tuesday
8:00 to 12:00 / 13:30 to 17:00
Wednesday
8:00 to 12:00 / 13:30 to 17:00
Thursday
8:00 to 12:00 / 13:30 to 17:00
Friday
8:00 to 12:00 / 13:30 to 17:00
Saturday
Closed
Sunday
Closed

12/25/2025: Closed

Address:

Telephone:
0848 803 111*
CHF 0.08/min
Assurance Vie
0848 803 999*
CHF 0.08/min
Assurances Entreprise
0848 803 777*
CHF 0.08/min
Protection juridique, RC privée, ménage
0848 803 222*
CHF 0.08/min

E-Mail:
clients@groupemutuel.ch

Website:
www.groupemutuel.ch

Social media:

English,French,German,Italian; Free Choice of Doctor,General Practitioner Model (HAM),Telephone Initial Consultation (Telemedicine); Supplementary insurance; By telephone,Online; Basic Insurance (mandatory); Accident insurance,Household contents insurance,Legal expenses insurance,Personal liability insurance,Private provision; Close to public transport,Parking site; Emergencies Abroad,Funeral Benefit,Health and Accident Insurance for Foreign Guests in Switzerland,Occupational Disability Insurance,Orthodontic Treatments (Braces),Patient Legal Protection,Risk Capital Insurance,Risk Life Insurance,Travel Insurance; Accident abroad & travel insurance,Alternative medicine,Ambulance,Dental insurance,Glasses, contact lenses & laser treatment,Preventive check-ups,Private & semi-private hospitals,Short-term disability allowance,Sport & health; Accident,Hospital Stay,Illness,Maternity
Categories: Health insurance Insurance