The Spitex service is available to people of all ages: after an accident, after childbirth, after an outpatient procedure, after a hospital stay, during convalescence, in the event of disability or illness.

Spitex Oberengadin/Engadin Ota is responsible for the following locations: Sils, Silvaplana, St. Moritz, Champfèr, Celerina, Pontresina, Samedan, Bever, Punt-Chamues-ch,La, Madulain, Zuoz, S-chanf, Cinuos-ch. Moritz, Champfèr, Celerina, Pontresina, Samedan, Bever, Punt-Chamues-ch,La, Madulain, Zuoz, S-chanf, Cinuos-chel.

Who is entitled to Spitex services? According to the Federal Constitution, every citizen in an emergency situation is entitled to the help, care and support that is essential for a dignified existence. This also includes help and care at home. In the canton of Graubünden, the canton and municipalities promote help and care at home.

What is the purpose of Spitex? Thanks to Spitex services, those affected can remain at home in their familiar surroundings despite personal limitations caused by illness, accident, disability, old age, maternity or similar, or return home earlier from an inpatient stay. The aim of Spitex is always to maintain and promote the independence of the Spitex client. Wherever possible, Spitex staff try to involve the person's private environment in the help and care provided.

All age groups can benefit from Spitex. Spitex is available to all residents of all ages who are dependent on support due to illness, accident, disability, old age, maternity or similar. The decisive factors are necessity and a clarified need.

How do you proceed if you need help? First, you contact us by telephone and briefly describe your personal situation. Our head of operations will then arrange an appointment with you to clarify the exact need for help and support in your home. Together you will formulate an order for Spitex. We will then contact your family doctor so that he or she can confirm the need from a medical point of view. This prescription is the basis for billing the health insurance company.

Who pays for Spitex services The costs for assessment, treatment and basic care are generally covered by health insurance, i.e. the health insurance companies pay for these expenses, minus the deductible. However, the individually defined deductibles must be taken into account.

Cost share for clients: With the new care financing, the maximum cost share is CHF 8 per day. If the care service is less than one hour, the client's share of the costs is charged pro rata.

Home care services are not covered by basic insurance, but can be included in supplementary insurance.

You will receive a monthly invoice from us, which includes the costs that are subject to compulsory insurance and those that are not. You only have to pay the amount pre-printed on the payment slip. If you have supplementary insurance for non-mandatory services, you must forward the invoice to your health insurance company for reimbursement.

We must invoice you for clarifications without subsequent assignments.

Cancellation of assignments: Please note that cancellations of agreed assignments lasting up to two hours must be made at least 24 hours in advance and at least 48 hours in advance for longer assignments. If you cancel at too short notice, the agreed time will be charged at the full cost rate.