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Documentation and information in Schüpfen
TID Technische Dokumentation GmbH
TID Technische Dokumentation GmbH
Documentation and information in Schüpfen
Gallery (4)
- Monday7:30 to 17:00
- Tuesday7:30 to 17:00
- Wednesday7:30 to 17:00
- Thursday7:30 to 17:00
- Friday7:30 to 17:00
- SaturdayClosed
- SundayClosed
- Monday7:30 to 17:00
- Tuesday7:30 to 17:00
- Wednesday7:30 to 17:00
- Thursday7:30 to 17:00
- Friday7:30 to 17:00
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- Monday
TID Technische Dokumentation GmbH – Contacts & Location
Description
Every detail in view. We are TID.
We are experts when it comes to the technically correct and detailed preparation of information. Our focus has been on technical communication for over 20 years. During this time, we have constantly developed and expanded our range of services. Whether you need operating or assembly instructions, a risk assessment for a machine or system - with our broad expertise and professional services, we are happy to support you as a reliable partner for your success.
We work across all industries
Our customers are based in many different industries. A large part of our work focuses on the following areas
- Machinery and plant engineering
- Energy & Environment
- Services
Our services
Our team is broadly based and combines knowledge of technology, business, education and design. As practitioners with no fear of contact, we also obtain information directly in the workshop and prepare content from technical drawings and diagrams. We supervise a wide variety of projects - from coffee machines to industrial plants. Our services can of course be combined in a variety of ways for you.
Risk assessmentBefore a product can be placed on the market, the conformity assessment procedure must be carried out. This is how a manufacturer proves that their product meets the essential health and safety requirements We carry out risk assessments in accordance with the Machinery, Pressure Equipment, Low Voltage and ATEX Directives, among others.
Documents of the conformity assessment procedure
The CE mark on the product confirms that the necessary technical documentation has been prepared:
- Description of the product
- Overview drawing of the product and circuit diagrams of the control circuits
- Detailed drawings, calculations, test results
- Risk assessment
- Applied standards
- Technical reports
- Operating instructions
- Declaration of conformity
We carry out risk assessments, prepare operating instructions, draw up the declarations of conformity ready for signature and support you in carrying out the individual steps.
Steps of the conformity assessment procedure
Technical documentation
Parts of this technical documentation contain important information that may not be intended for third parties. The technical documentation remains with the manufacturer and only has to be handed over to an authority on request
Other parts of it, however, such as the declaration of conformity and the operating instructions, must be passed on to the customer.
Carry out a risk assessmentAll possible activities, from commissioning to disposal, are examined for their potential hazards, evaluated and - if gaps and deficiencies are identified - solutions are proposed together with the customer.
StepsThe first step of the conformity assessment procedure is to define the limits of the product. In short: "What are we talking about?" The following aspects need to be discussed:
- What is the intended use of the product?
- What misuse is possible
- Spatial limits
- Temporal limits
At the heart of the risk assessment is the search for the relevant laws, regulations, directives and standards that apply to the product. The harmonized standards are published in the Official Journal of the EU and describe the current state of the "state of the art".
If the product meets the conditions, the "presumption of conformity" is generally assumed.
The risk assessment process covers potential hazards and risks during all phases of the product's life cycle. The analysis is recorded in writing in a report so that the measures taken to prevent accidents can be traced at any time.
Once all previous steps have been successfully completed, the (EC) declaration of conformity is signed. The manufacturer/distributor hereby confirms in a legally binding manner that the product complies with the relevant regulations. In mechanical engineering, for example, this means that the protection and health of the operator is guaranteed when operating a machine.
A product that is subject to a directive may not be placed on the market without a declaration of conformity. The declaration of conformity includes, among other things, information on the manufacturer and product, information on the harmonized standards or, if applicable, the notified body.
The "Federal Act on Product Safety (PrSG)" stipulates that "[...] whoever places a product on the market must be able to demonstrate that it meets the essential health and safety requirements." (Source: PrSG, Art. 5).
By carrying out the conformity assessment procedure, the product is now ready to be placed on the market. It is handed over to the customer together with operating instructions and the declaration of conformity.
- Consistent focus on the operator's perspective
- Uniform and attractive presentation
- Basis for training documents
- Comprehensive description of the plant and its components
- Simplified and standardized representation of complex interrelationships
- Superordinate document for searching for applicable documents
- Knowledge retention in the event of generational change
- Reference book for use on visited facilities
- The purpose of the document and the target group are precisely defined in advance. This determines the level of detail .
- The information is compiled on the basis of research into existing documents and on-site inspections .
- The necessary texts, photos and graphics are created and a first draft is published. This goes to the technical review stage.
- After a correction run, the investment manual is finally completed.
- Stage 1: Identify, locate and name objects, define purpose .
- Stage 2: Identify function and relationships, describe cycles.
- Level 3: Describe operating and maintenance processes
- Level 4: Describe processes during an inspection, create work instructions, checklists, etc.
The preparation of technical documentation is necessary for the CE marking of the product. These serve as proof to the authorities that the product complies with the safety requirements - they must therefore be accessible at all times.
The manufacturer keeps the documents and does not have to hand them over to end users. This includes, for example, technical drawings, overview drawings, circuit diagrams, detailed drawings or test results.
Now it is checked whether all documents - in accordance with the respective directive - have been created and all provisions have been complied with. Further evidence, e.g. for quality assurance or testing of the product, is also part of the conformity assessment. In some cases, the assessment can be carried out by the manufacturer itself, otherwise a conformity assessment body - "notified body" - must be commissioned to do so.
Many products require CE marking before they can be sold in the EU . Once the conformity assessment procedure has been completed, a manufacturer is authorized to place the product on the market.
Further information on CE marking
However, the manufacturer's responsibility does not end with the market launch. The manufacturer is obliged to take the feedback from buyers into account. If faults are reported on the device or machine, the product must be adapted accordingly or safety applications must be added. This is the only way to ensure that users and the environment are protected from further potential hazards caused by the product.
Creating user-friendly and technically correct instructions for use often presents manufacturers with major challenges. What content must be included? How is the content presented? Which standards need to be taken into account? Whether operating or assembly instructions, spare parts catalogs or software documentation, we are happy to support you in the creation process and are at your side as a partner for all documentation issues.
Operating instructionsIn order for a product to be operated safely and efficiently, operating instructions are required. These instructions provide information on the intended use and cover the entire life cycle of the product - from transportation to disposal. Our operating instructions are based on the needs of the target group and comply with current standards. With TID, you are on the safe side.
Your advantages:
A technical system consists of many different components that interact to form a whole. Due to the complexity of a system, it is usually difficult to find your way around all the components and functions at first glance. There are also guidelines on how operating personnel should handle the system and what other instructions should be observed.
A system manual provides clarity.As a superordinate document, the focus is on orientation, describing the components and highlighting and illustrating interrelationships and dependencies. It therefore also serves as a starting point when searching for other applicable documents. Benefit from our many years of experience in documentation projects for hydropower plants and other systems.
Your advantagesProject sequence
On-site inspection
The process is accompanied by a competent contact person who provides access to the system, researches missing information and ensures proofreading.
Level of detail
The level of detail must first and foremost meet the expectations and information requirements. When creating plant manuals for hydropower plants, a 4-stage model has proven itself:
Mobile plant documentation
With mobile plant documentation, you always have the information you need about the plant with you on your mobile device.
Your advantages:
- Ubiquitous availability
- Offline operation for use in locations without an internet connection
- Wind and weather resistant
- Intelligent search function
- Access to other applicable documents
"Smart Manual" stands for our interactive applications with amazingly diverse functions: Electronic spare parts catalog, mobile plant documentation or smart maintenance tool.
Or your very specific task?
Mobile plant documentation
Smartphones and tablets open up new possibilities for plant documentation. User-friendly presentation is particularly important here. We also offer our documents for display on mobile devices.
Your advantages- Easy and fast navigation
- Attractive, responsive design
- Search function
- Offline operation
- Access to other applicable documents
Spare parts catalog
Systems need to be maintained and serviced. If a part needs to be replaced, the lengthy search for a replacement often begins. With an electronic spare parts catalog that can be accessed on any computer or mobile device, this is quick and easy. The end customer navigates through the displayed assemblies and places the desired components in the shopping cart. One click - order triggered.
Your advantages:
- Log-in for admin and user
- Extensive administration settings
- Intelligent navigation
- Display of availability and delivery times
- Secure hosting
- Transparent costs and interesting financing models
Visualizations are a tried and tested means of communicating a wide variety of facts. By using images to show what is relevant, users gain an overview and understanding. They can better visualize the subject matter and understand how to carry out their work efficiently.
PhotographyWe will carefully photograph your project and prepare the photos. As part of manuals, photos are used to describe and instruct technical issues. That's why we usually supplement photos with graphic elements so that the components can be clearly identified. Visual clarity sometimes creates advantages, such as shorter texts and therefore lower translation costs.
IllustrationIf photography reaches its limits, we can create illustrations tailored to your project. These make things that are difficult to access or hidden, as well as complex functions and relationships, visible. We provide you with comprehensible illustrations in a consistent and appealing visual language.
VectorizationPhotos are not always the right choice. They create an appearance of reality that is sometimes not at all desirable. With vector graphics, an illustration can be reduced to a core statement.
If you have CAD models, we can create derivations and use these as the basis for vectorized illustrations.
Language and translation services
Language is our craft. In addition to our translation services, we also offer other services that revolve around the written word.
Translations
We translate your documents into the languages you require. Thanks to many years of cooperation with external translation agencies, we can guarantee you the best possible and linguistically correct translation of your texts.
Your advantages:
- All languages
- Formal control
- Coordination and administration
- Cost transparency
Terminology
Terminology stands for the terminology used in a specialist field. It must not only be used correctly, but also consistently. Different terms lead to misunderstandings. Dealing with this should not be underestimated and requires assertiveness. We create terminology lists and manuals according to all the rules of the art. You benefit from our basic knowledge and our many years of experience in dealing with specialist vocabulary.
Your advantages:- Reduction of translation costs through standardized terms
- Improved internal and external communication
- Reduction of the correction effort
We add value to your technical documents
We are not only professionals in dealing with terminology and language - we optimize your technical documents with exceptional visual language.
Technical articles
Good technical articles strike a balance between technical accuracy and attractive storytelling. Thanks to our technical background and daily involvement with language and information transfer, we are able to meet both requirements. We edit technical articles and bring your texts into an overall layout in terms of form and content.
Your advantages:- Fresh view of the company and product from the outside
- Adherence to the correct technical terminology
- Writing tailored to the target group
German
We are experts when it comes to texts. We are happy to edit and standardize your texts, correct content errors and harmonize your layout. Whether it's a newspaper article, website or manual - we work reliably in German language and spelling.
Your benefits:
- Highlighting of the essential content
- Adaptation to the target group
- Customization with regard to translation
Use our expertise and make it yours. We offer you various ways to support you with our knowledge.
Training documents
Whether as part of a project or when introducing a new machine or system, your employees need training on how to handle new tasks. The relevant training documents must be understandable and well structured. It is also crucial which target group they should address. Whether you conduct the training through a trainer or through self-study by the employees - a common thread guides the learners through the document. Open questions should be answered as well as possible. Illustrative examples support and enhance the content
Your advantages:
- Training materials are created for the target group - "operational blindness" is avoided
- Professionally prepared content with a focus on the essentials
- Reference works to clarify later questions and repeat content
Project documentation
In most cases, a project means time pressure. The creation of project documentation is an important part of project management and should run parallel to the project work. To ensure that everyone involved in the project is on the same page and has an overview of responsibilities and processes, it is advisable to record all processes in writing. We create project manuals and quality assurance documents.
Your advantages:- Your focus is on project implementation
- Documents are created during the project
- Easier communication within the project
Product presentation
In a brochure, catalog or component overview, the focus is clearly on the product. With impressive images, a stylish design and modern structured content, you can stand out from the crowd. Such documents not only contain extensive information on products, but also details about the company. QR codes can be used to link to further information, which can then be called up on a homepage.
Your advantages:
- Special features and unique selling points can be highlighted
- Serves as a "material memory aid" for the customer
- Well-designed documents underline the corporate identity
Our clients appreciate the collaboration because we
offer customized solutions
We know that every company has its own requirements. Our team will work closely with you to understand your specific goals and preferences and ensure that our documentation is perfectly aligned with your brand identity and user expectations.
Maintain a collaborative relationship
We value open communication and maintain a collaborative approach throughout the process. We welcome your feedback and corrections to ensure that the end result meets your expectations.
Delivering excellent quality
We take the time to thoroughly research your products and services to ensure that every document we produce is accurate, technically correct and easy to understand.
Providing a fair and cost-transparent service
We know the challenge of establishing ourselves as a company on the market. That's why we attach great importance to offering economically beneficial solutions for our partners and conducting a fair service process.
Deliver on time
Our efficient workflow and dedicated team enable us to deliver high-quality documentation within the agreed deadlines so that you can meet your project plans and objectives.
BKW Engineering Network
TID is part of the BKW Engineering Network. The network is an association of independent engineering, architecture, appraisal and testing companies in Germany, Austria and Switzerland.
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