The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

Ma Mobilité Services - Marc Guillet in Gimel: Your Partner for Accessible and Comfortable Mobility! Located in Gimel, Ma Mobilité Services , led by Marc Guillet, is your ideal solution to meet the mobility needs of people with reduced mobility. With a human-centered approach and personalized service, Marc Guillet provides tailored solutions to ensure your trips are safe, comfortable, and stress-free. Why choose Ma Mobilité Services? • Adapted vehicles: Modern and comfortable equipment specially designed for wheelchairs and other mobility aids. • Flexibility and proximity: Available for daily trips, medical appointments, leisure activities, or longer journeys. • Attentive support: Marc Guillet is committed to providing a caring and professional service where every client is treated with respect and attention. • Local commitment: A company based in Gimel, dedicated to serving its community and surrounding areas. Trust Ma Mobilité Services to transform your trips into a pleasant and worry-free experience. Marc Guillet is here to give your mobility the freedom it deserves! Transportation with a vehicle adapted for a wheelchair and three companions. We pick you up directly from your home, apartment, or room and accompany you to healthcare professionals or your appointments. We organize medical appointments and act as a liaison between the medical office and you or your contact person. Medical and therapeutic Doctors, dentists, physiotherapists, podiatrists, osteopaths, alternative therapists, CHUV-HUG clinics, Nyon-Morges-Rolle-Genolier hospitals, and the ophthalmic hospital. Institutions • Trips to Temporary Reception Centers (CAT). • Rides for vocational training related to AI. • Rides for various institutions – EMS – care homes. Non-medical assistance services Support for daily living, assistance during outings, help with shopping, meal preparation, assistance with getting up and going to bed, and small maintenance tasks. Leisure Visits, family gatherings, friends, concerts, shows, exhibitions, museums, excursions, hairdresser.

Je n'avais jamais mis les pieds a Renens mais j'ai eu un accident au travail. J'ai ete tres bien traité pour mon genoux et le personnel est très sympathique. Je reviendrai