WITH YOU SINCE 2005 The Ghezzi Family The birth of the Residenza delle Rose in December 2005, by the will of the Ghezzi family, was an act of dedication and commitment to the elderly. Its main purpose was and remains to offer high-quality hospitality and assistance to those in need of care, ensuring a safe and welcoming environment. The Residenza is committed to providing comprehensive socio-healthcare services, including medical, nursing, rehabilitative, and social assistance, also aimed at non-self-sufficient individuals. The primary goal is to meet the needs of the guests, respecting their individuality, will, and well-being. The staff of the Residenza is committed to creating an environment where every guest can live with dignity and respect, ensuring a high quality of life and promoting autonomy and social inclusion. Special attention is paid to maintaining the confidentiality and privacy of each guest, ensuring compliance with laws on the protection of personal data and professional secrecy. The Residenza delle Rose has obtained ISO 9001 certification from SGS, which testifies to its commitment to excellence and continuous pursuit of quality in the services offered, observing the needs of its guests and ensuring high standards of care. INTEGRITY Our staff is constantly committed to understanding and meeting the needs of each resident, working in collaboration with them and their families to ensure a higher level of well-being and satisfaction. Our role goes beyond mere physical assistance by creating meaningful connections and promoting a sense of belonging and joy of living. CENTRALITY The person-centered approach is the beating heart of every service at the Residenza delle Rose. Here, each resident is recognized as a unique and valuable individual, and this is the fundamental principle that guides every action and decision of our staff. We recognize that each person has their own story, personality, desires, and unique needs, and we tirelessly work to create personalized care pathways that respect and enhance their individuality. EXCELLENCE Our residence benefits from the collaboration of nurses with various specializations such as: healthcare workers, care assistants recognized by the Swiss Red Cross, in compliance with the directives and controls of the hygiene office of the Canton of Grisons. Continuous training allows us to have specialized collaborators in palliative care, wound care, rehabilitation, and Alzheimer's care. Most healthcare collaborators have training in Gentle Care and Validation methods. Nursing service is guaranteed 24 hours a day, including weekends. Each guest is evaluated by nurses and the responsible doctor, who analyze their needs, providing correct and personalized assistance. TRANSPARENCY The Residenza delle Rose is committed to promoting a culture of transparency and open communication, based on active listening, respect for confidentiality, and involvement of stakeholders. When it comes to important decisions regarding the care and well-being of guests, the Residenza delle Rose is committed to involving stakeholders as much as possible. This may involve the involvement of guests themselves, their families, and staff in planning and implementing personalized care programs. These values are fundamental to creating an environment where guests feel listened to, respected, and involved in their own care and recovery. QUALITY SAFETY WELL-BEING The Residenza provides socio-healthcare services of a medical, nursing, rehabilitative, and social nature to the elderly, even those who are not self-sufficient. The goal is a high level of quality, offering the best possible service, seeking to fulfill the needs of the guest, highlighting their desires, will, expectations, and well-being. SERVICES We awaken joy, regain strength: our services for your total well-being The character and hotel-like atmosphere make this residence an excellent place for rest and care, whose goal is a high level of quality and service for complete satisfaction of the guest's needs. The services provided in the facility are based on the principle of respecting the individual and their characteristics, ensuring freedom of movement, opinion, and expression in all its forms. The kitchen staff ensures the preparation of healthy and balanced meals, taking into account the caloric needs, tastes of the guests, seasons, and special diets requested by the medical service. Relatives have the opportunity to consume meals inside the facility, with prior notice.

Teletronic SA TELETRONIC, THE IMAGE AND SOUND THAT DECORATES ... ... specialising in the study for the integration of audio and video (audiovisual) systems, supply and installation. Founded in 1969, after 41 years we moved from Piazza Stazione to Viale Stazione 30. We wanted to turn our business around with a new concept, modernising it to keep up with the times with a service that is always state-of-the-art. In the new showroom you will find a wide selection of the latest brands and models, all for every price requirement. To support the sale, the workshop is staffed by expert technicians, with a quick service for any type of repair, audio-video installations, satellite, home automation, solar energy (photovoltaic), our motto "repair not throw away". DOMOTICS ? We control your home, from lights, blinds, shutters, video, alarm (home automation), to speakers built into the walls, all with audio and video diffusion throughout the entire house (multiroom), a custom-made cinema room with or without motorisation. For more than 40 years, we have been offering our expertise in electronics, keeping abreast of technological evolution and keeping up with the latest integration techniques. In recent years we have crossed the borders of our canton, working for various customers in neighbouring Italy and the rest of Switzerland. A visit from you, without obligation, even by appointment, will give you the opportunity to get to know us better and will be appreciated. Our services Consulting: We offer you individual advice and give you our full time. We provide individual solutions tailored to your needs. We are experts in the field - our advice will also be innovative in the future. Planning and installation: We plan and install appliances according to your needs. From the selection of the system to cable preparation and installation. Specialist workshop: We carry out repairs with the know-how of more than 2500 colleagues. Of course we also offer service for equipment bought elsewhere. If the repair of a television set takes longer than necessary, we offer you a replacement. Disposal: The environment is very close to our hearts; that is why when we hand over a new appliance to you, we do not only take away the packaging box but also the old appliance on request. Naturally, the packaging and old appliances are disposed of in an environmentally friendly manner. Warranty extension: Upon request, we extend the warranty for the appliance you have just purchased. With cost-effective warranty contracts, you do not run the risk of paying additional costs in case of repairs. Rental service: We rent you our items for short-term use. Take advantage of this offer, which allows you to try out the equipment of your choice. In the case of purchase, we naturally deduct the rental costs from the price of the equipment. Delivery service: We deliver your bulky purchases to your home free of charge. We install the appliance and make the settings individually. Trade-in system: Price on trade-in. It is worth comparing prices: buy now for more convenience - it is better to trade-in your appliance today than to wait until tomorrow. Financing/ Leasing: We offer you a wide range of financial possibilities, including: leasing without down payment for up to 48 months, guarantee included or hire purchase on favourable terms. In short, we take care of everything related to audio and video from private to professional in particular with displays and touch / interactive screens called STI. Brands covered: Bang & Olufsen, B&O, BeoPlay, BeoSound, BeoVision, BeoLab, Loewe, Spectral, JMC, Dali, Samsung, Technics, Panasonic, Sony, Philips, Marantz, Piega, Geneva, Tivoli Audio, Ruark Audio, Pro-Ject, Cambridge Audio, T.A.C., Thorens, Vincent, NAD, Rowen, Aria, Cabasse, Canton, Grundig, Jamo, Kef, Mirage, Sonos, Onkyo, LG, Bowers & Wilkins, Rega, Monitor Audio, RTI, Block, UPC, Rotel, Denon and more

Modern ophthalmology is one of the most high-tech specialities, requiring constant updating and investment on the part of the physician. Regular check-ups by your ophthalmologist allow early diagnosis of diseases, diseases that if not caught in time can sometimes lead to blindness. The ophthalmic centre in Besso in Lugano as well as the medical practice in Biasca offer a broad spectrum of diagnostics and treatments. TECHNICAL SERVICES: Autorefractometry Spot-Vision portable instrument Frontifocometer Phoropter Tonometry or intraocular pressure measurement Slit-lamp examination (LAF) Corneal topography Biometry Specular corneal microscopy (SP-1p Topcon) Fundus photography and angiography OCT (Optical Coherence Tomography) Angio-OCT CAMPIMETRY GDX-NFA Orthoptic examination with Hess-weiss chart Colour test Stereoscopic vision examination Laser treatments Diopsys electrophysiology platform

Modern ophthalmology is one of the most high-tech specialities, requiring constant updating and investment on the part of the physician. Regular check-ups by your ophthalmologist allow early diagnosis of diseases, diseases that if not caught in time can sometimes lead to blindness. The ophthalmic centre in Besso in Lugano as well as the medical practice in Biasca offer a broad spectrum of diagnostics and treatments. TECHNICAL SERVICES: Autorefractometry Spot-Vision portable instrument Frontifocometer Phoropter Tonometry or intraocular pressure measurement Slit-lamp examination (LAF) Corneal topography Biometry Specular corneal microscopy (SP-1p Topcon) Fundus photography and angiography OCT (Optical Coherence Tomography) Angio-OCT CAMPIMETRY GDX-NFA Orthoptic examination with Hess-weiss chart Colour test Stereoscopic vision examination Laser treatments Diopsys electrophysiology platform