The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

It was really great experience.. perfect massage and Oksana is very professional person .. I have really enjoyed it .. highly recommend

The à la Gare clinic provides comprehensive primary healthcare. We treat patients based on evidence-based scientific standards and offer individualized medical advice and treatment. Integrated, interdisciplinary care allows healthcare professionals to take a holistic view of patients and their environment. Close collaboration between various specialties ensures a wide range of services, enabling patients to access extensive healthcare options in one location. With professionalism and compassion, we are committed to the health of our patients. We are: • Quality-oriented • Empathetic • Dynamic We offer the full spectrum of primary healthcare, including: ECG, blood pressure monitoring, blood glucose monitoring, cholesterol screening, regular follow-ups for chronic illnesses, assessment and treatment of acute illnesses and injuries, check-ups, urine and blood tests (e.g., anemia screening, HIV testing, urine analysis), minor surgical procedures, joint injections, infusion therapies, ultrasound, X-ray, lung function test, 24-hour blood pressure monitoring, diving fitness assessments, travel consultations, vaccinations (excluding yellow fever), and driving fitness assessments (Department of Motor Vehicles, levels I and II). To protect our patients and our team, we ask everyone entering the clinic with cold symptoms to wear a mask and sanitize their hands. Masks are available at the entrance to ensure a safe environment for all. We appreciate your cooperation in this matter.

Nette und professionelle Betreuung von A-Z

Mit einer Katze als Notfall innert einer Stunde einen Termin erhalten. Leider musste die Katzen eingeschläfert werden. Fühlte mich aber gut aufgehoben und beraten. Einziges Manko sehe ich den Notfall Zuschlag von CHF 150.00 an einem Werktag. Aber dem Tier zuliebe keine Sekunde gezögert.

Privatklinik Wyss AG is a leading specialist clinic for psychiatry and psychotherapy. Its special areas of expertise include the treatment of depression, including burnout, as well as anxiety and obsessive-compulsive disorders. The clinic offers its outpatient, day-clinic and inpatient services in the Bern, Münchenbuchsee and Biel regions. Our services include the following elements: • Depression, CBASP • Burnout & stress • Anxiety & Compulsion • Sports psychiatry and psychotherapy • Psycho-oncology • Suicide prevention ASSIP • Crisis Please use the following address for correspondence: Privatklinik Wyss AG Secretariat Outpatient Services Fellenbergstrasse 34 3053 Münchenbuchsee Phone +41 31 868 37 90 Fax +41 31 868 37 98 sekretariatambibiel@pkwyss.ch

Sympany has been serving private individuals and companies for over 100 years. At Sympany, you can obtain health and accident insurance as well as property and liability insurance from a single source. We offer our private customers and our corporate customers tailor-made protection and unbureaucratic help, as well as unique benefits. Swim for free Insured persons up to the age of 25 can go to over 90 outdoor swimming pools free of charge in the summer. Read more mySympany app and customer portal • Make life easier for yourself: take care of your insurance matters quickly and easily online. • Save time and money: Simply photograph or upload invoices and receipts and submit them directly. • Better overview: All documents and the digital insurance card in one place. • Simply adjust data: Change personal data such as address or payment details yourself. • Direct contact to customer service: Send messages from mySympany. Read more

Privatklinik Wyss AG is a leading specialist clinic for psychiatry and psychotherapy. Its special areas of expertise include the treatment of depression, including burnout, as well as anxiety and obsessive-compulsive disorders. The clinic offers its outpatient, day-clinic and inpatient services in the Bern, Münchenbuchsee and Biel regions. Outpatient Outpatient treatment is suitable for patients who are still able to cope with their everyday tasks despite a mental health crisis or illness. It is designed to help them cope with the crisis or illness and remain integrated in their private and eventually professional environment. Partial inpatient treatment In addition to outpatient therapy, partial inpatient treatment offers patients suffering from a mental health crisis or illness additional support and structure. This often means that inpatient treatment can be avoided or shortened. In addition, patients remain largely integrated in their environment. Privatklinik Wyss offers two treatment programmes in Münchenbuchsee, which differ in their weekly structure (5 or 3 weekdays). As the individual treatment elements are carefully coordinated, attendance is required on all programme days. Inpatient Inpatient treatment for a mental health crisis or illness may be indicated for various reasons: It is hardly possible to cope with everyday tasks. There are signs of increasing self-harm. It is temporarily necessary to distance oneself from a stressful or self-incriminating environment. In view of the complexity of a crisis, illness or situation, intensive and focussed clarification or treatment is necessary. Stability for outpatient or partial inpatient treatment is not (or no longer) sufficient. Our services include the following elements • Acute ward/emergency admission (inpatient only) • Crisis intervention (inpatient only) • Mental health problems in old age • Depression • Self-confidence training • Anxiety and obsessive-compulsive disorders • Emotional competence • Inpatient • Burnout • Addiction disorders • Group and individual therapy • Psycho-oncology • Day clinic The natural retreat outside Bern The clinic is in an attractive location in the catchment area of the cities of Bern and Biel. The village of Münchenbuchsee, nestled in the countryside, is easily accessible by public transport as well as by car. The clinic has an idyllic park, an animal park, sports facilities and our à la carte catering service bears the "Goût Mieux"

• Mobbing, psychological and/or sexual harassment, assaults, conflicts in teams, behavioral problems, resistance... Mediation : Re-establish strong professional relationships. An approach that protects and strengthens your assets while ensuring the climat of a new aera; it is about your fame. Individual and group psychological debriefing : dealing with the details; it is about the physical and mental health as well as the sustainable performance of your employees. Crisis management and intervention : Restoring confidence after a dramatic event; it is about protecting everyone, and the company. Coaching : Revealing a process of resilience through the deployment of new faculties and perspectives EBM Consulting: a Swiss quality service, ready for the world; by your side when needed