The point of contact for all of your requests You have a question about your insurance contract, an announcement to make or you need information? Our Customer Services are your exclusive point of contact. www.groupemutuel.ch/contactus Write to us or contact us by phone: we will provide an answer as quickly as possible. Our Customer Services are available Monday to Friday, from 08.00 to 18.00: Hotline 0848 803 111 l Email clients@groupemutuel.ch One single address for sending medical invoices (original documents) and letters: Groupe Mutuel, Rue des Cèdres 5, P.O. Box, 1919 Martigny prestations@groupemutuel.ch In approximately 40 agencies and 6 service centres throughout Switzerland, our employees are available to welcome and advise you. Opening hours : from 8.00 to 12.00 and 13.30 to 17.00 (incl. on the eve of public holidays). Your Customer area makes your life easier • Scan and send your invoices instantly • Consult your documents and refunds • Modify your contracts and personal data Download the application : LINK Questions about the Customer area? • www.groupemutuel.ch/espace-client • Call our hotline on 058 758 71 71 (Monday to Friday, 8am to 6pm) • Write to us at extranet@groupemutuel.ch

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“What if today is the right day?” Turn to NEMA Fiduciary, founded by Nero Maria Pia, born in Arbedo-Castione and with extensive experience between Lugano and Bellinzona, to support your company in accounting, tax, and administrative matters. NEMA was born from the desire to offer concrete and competent support to local small and medium-sized enterprises (SMEs). The company stands out for its transparency, operational simplicity, and a direct approach, always focused on mutual trust and client growth. With NEMA, you find a dynamic, modern fiduciary, constantly updated, combining technical precision with personal attention. Want to know more? Let's meet for a coffee: I'll share my story and look forward to hearing yours. Our Fiduciary Services 📌 Company Formation and Start-Up Support Analysis of the most suitable legal form (LLC, SA, sole proprietorship, etc.) Complete assistance in opening business bank accounts Advice on social insurance matters Support in drafting the company's organizational plan 📊 Accounting for SMEs and Sole Proprietors Complete management of general accounting Verification and control of the client's internal accounting Preparation of VAT returns (quarterly or semi-annually) Drafting of the annual balance sheet and income statement 👥 Personnel Management Monthly payroll processing Quarterly withholding tax reports Annual AVS, LPP, LAINF, health insurance declarations Application of collective labor agreements (CLA) Notifications of employee hiring and termination Preparation of salary certificates and tax attestations Assistance in obtaining work permits 💼 Tax Consulting for Individuals and Companies Preparation of tax returns for individuals and legal entities Assistance with voluntary disclosure procedures Handling tax complaints and representation before authorities Recovery of withholding tax Advice on taxation of real estate gains 📦 Customized Accounting Packages Basic Package – up to 250 invoices received per year General accounting Quarterly or semi-annual VAT return Annual balance sheet preparation Tax declaration Consulting billed separately Intermediate Package – up to 500 invoices received per year All services of the basic package 2 hours of consulting included per year Advanced Package – up to 1000 invoices received per year All services of the intermediate package 4 hours of consulting included per year Quarterly and annual balance sheets Comprehensive tax declaration management 👩‍💼 Personnel Management Packages Monthly payroll Quarterly withholding tax reports Annual AVS, LPP, LAINF, health insurance declarations Employee entry/exit notifications Annual salary certificates Withholding tax attestations 🧭 Types of Consulting Accounting consulting Support in internal accounting management Periodic review of self-managed accounting Human resources consulting Drafting employment contracts Assistance with hiring and obtaining work permits Tax consulting Assistance with ordinary and extraordinary tax matters Tax complaints, representation, and voluntary disclosures Support in preparing TUI forms (real estate gains)