Fisioterapia Salus is a modern physiotherapy and rehabilitation center located in the heart of Giubiasco, easily accessible thanks to nearby public parking, bus stops, and the train station. The facility features six treatment rooms, two fully equipped gyms, and state-of-the-art medical devices. We offer personalized treatments in orthopedics, neurology, sports rehabilitation, and post-surgical recovery, both on-site and at home. Our services also include aesthetic radiofrequency for the treatment of skin imperfections and functional radiofrequency for the management of pelvic floor dysfunctions. The environment is welcoming, elegant, and designed to ensure maximum comfort. Fisioterapia Salus is recognized by all basic and complementary health insurance providers. In-Clinic Therapies Instrumental Therapies: • TECAR (Tecar Therapy) – Fractures, sprains, tendinitis, trauma • Shockwave Therapy – Tendinitis, epicondylitis, plantar fasciitis, bursitis • Ultrasound Therapy – Muscle contractures, neuritis, osteoarthritis • TENS – Muscular and joint disorders • Aesthetic Radiofrequency – Toning, firming, cellulite treatment • Pelvic Floor Radiofrequency – Incontinence, muscle relaxation, pelvic pain Manual Therapies: • Lymphatic Drainage – Edema, sprains, venous stasis • Massage Therapy – Decontracting, sports, and recovery massages • Motor Rehabilitation – Post-surgical and neuromotor recovery • Iontophoresis – Osteoarthritis, back pain, muscle strains • Kinesio Taping – Inflammation, edema, muscle support • Trigger Point Therapy – Pressure, massage, stretching, dry needling • Neuromotor Rehabilitation – Stroke, Parkinson’s, spinal cord injuries Home-Based Therapies Our home care service allows patients to receive treatment in the comfort of their home, following their physician’s recommendations. Have questions about our treatments or wondering if they’re right for you? 📞 Call us at +41 91 225 83 83 📧 Or email us at fisioterapiasalus.sagl@gmail.com

WHAT WE DO To allow individuals to remain at home despite illness, injury, disability, maternity, old age, or socio-family difficulties requiring care and assistance, SPITEX Tre Valli provides care services covered by health insurance (LAMal) and offers practical help with household activities, which are billed directly to the user. HOURS AND MODES OF INTERVENTION SPITEX Tre Valli operates 7/7 and 24h/24 (during the night in collaboration with Tre Valli Rescue). SERVICES COVERED BY LAMal Advice and instructions – Opre Art. 7 let. a • Initial assessment • New assessment • Initial care planning within the framework of needs assessment • Determination of care needs within the framework of needs assessment (service list) • Consultation with the doctor / SACD for needs assessment • Care instructions / advice to the user or family members Examinations and treatments – Opre Art. 7 let. b • Hygiene and comfort • Nutrition / diets • Dressings and aids • Vital signs monitoring / nursing activities for diagnostic investigations • Other care / assistance services Basic care – Opre Art. 7 let. c • Hygiene and comfort • Nutrition / diets • Basic care for psychiatric and psychogeriatric disorders • Other care / assistance services SERVICES CHARGED TO THE USER • Housekeeping • Laundry, ironing • Accompaniment, mobilization • Assistance • Meal administration WHAT WE DO NOT DO • We do not replace available active resources (family members, volunteers, other organizations, etc.) • We do not perform major cleaning and/or housekeeping tasks • We do not handle relocations • We do not manage financial affairs • We do not transport people PARENT-CHILD AREA

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

WITH YOU SINCE 2005 The Ghezzi Family The birth of the Residenza delle Rose in December 2005, by the will of the Ghezzi family, was an act of dedication and commitment to the elderly. Its main purpose was and remains to offer high-quality hospitality and assistance to those in need of care, ensuring a safe and welcoming environment. The Residenza is committed to providing comprehensive socio-healthcare services, including medical, nursing, rehabilitative, and social assistance, also aimed at non-self-sufficient individuals. The primary goal is to meet the needs of the guests, respecting their individuality, will, and well-being. The staff of the Residenza is committed to creating an environment where every guest can live with dignity and respect, ensuring a high quality of life and promoting autonomy and social inclusion. Special attention is paid to maintaining the confidentiality and privacy of each guest, ensuring compliance with laws on the protection of personal data and professional secrecy. The Residenza delle Rose has obtained ISO 9001 certification from SGS, which testifies to its commitment to excellence and continuous pursuit of quality in the services offered, observing the needs of its guests and ensuring high standards of care. INTEGRITY Our staff is constantly committed to understanding and meeting the needs of each resident, working in collaboration with them and their families to ensure a higher level of well-being and satisfaction. Our role goes beyond mere physical assistance by creating meaningful connections and promoting a sense of belonging and joy of living. CENTRALITY The person-centered approach is the beating heart of every service at the Residenza delle Rose. Here, each resident is recognized as a unique and valuable individual, and this is the fundamental principle that guides every action and decision of our staff. We recognize that each person has their own story, personality, desires, and unique needs, and we tirelessly work to create personalized care pathways that respect and enhance their individuality. EXCELLENCE Our residence benefits from the collaboration of nurses with various specializations such as: healthcare workers, care assistants recognized by the Swiss Red Cross, in compliance with the directives and controls of the hygiene office of the Canton of Grisons. Continuous training allows us to have specialized collaborators in palliative care, wound care, rehabilitation, and Alzheimer's care. Most healthcare collaborators have training in Gentle Care and Validation methods. Nursing service is guaranteed 24 hours a day, including weekends. Each guest is evaluated by nurses and the responsible doctor, who analyze their needs, providing correct and personalized assistance. TRANSPARENCY The Residenza delle Rose is committed to promoting a culture of transparency and open communication, based on active listening, respect for confidentiality, and involvement of stakeholders. When it comes to important decisions regarding the care and well-being of guests, the Residenza delle Rose is committed to involving stakeholders as much as possible. This may involve the involvement of guests themselves, their families, and staff in planning and implementing personalized care programs. These values are fundamental to creating an environment where guests feel listened to, respected, and involved in their own care and recovery. QUALITY SAFETY WELL-BEING The Residenza provides socio-healthcare services of a medical, nursing, rehabilitative, and social nature to the elderly, even those who are not self-sufficient. The goal is a high level of quality, offering the best possible service, seeking to fulfill the needs of the guest, highlighting their desires, will, expectations, and well-being. SERVICES We awaken joy, regain strength: our services for your total well-being The character and hotel-like atmosphere make this residence an excellent place for rest and care, whose goal is a high level of quality and service for complete satisfaction of the guest's needs. The services provided in the facility are based on the principle of respecting the individual and their characteristics, ensuring freedom of movement, opinion, and expression in all its forms. The kitchen staff ensures the preparation of healthy and balanced meals, taking into account the caloric needs, tastes of the guests, seasons, and special diets requested by the medical service. Relatives have the opportunity to consume meals inside the facility, with prior notice.