Hotel Bad Murtensee is widely praised for its stunning lakeside location and beautiful terraces offering panoramic views of Lake Murten, which create a serene and charming atmosphere. Guests often highlight the fresh, high-quality cuisine served with attentive and friendly service, especially noting the creative and seasonal menu options. The restaurant’s ambiance, including cozy indoor spaces like the fireplace room and attractive outdoor seating areas, contributes significantly to the positive dining experience. However, some reviews mention inconsistencies in service quality, with occasional reports of unfriendly or rushed staff and delays in meal service. The pricing is perceived by some as high relative to portion sizes and certain dishes, leading to mixed feelings about value for money. Additionally, the hotel’s rooms have received criticism for being outdated, noisy, and lacking modern amenities such as elevators, which may affect overall guest comfort. Despite these drawbacks, many guests express willingness to return, particularly for the excellent food, location, and the warm hospitality provided by the staff.