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Spitex

Home care

Caregivers

Private care

 

Brief description

Our home care service, with its qualified, motivated, and qualitatively growing staff, provides the person in need and his or her family with quality of life, daily well-being, health care, and accompaniment to death, while respecting individual needs.

We also offer an innovative service that promotes the maintenance of independence of the elderly and people with bio-psycho-social difficulties in order to prevent institutionalization.

Support, help, and care are combined in an interdisciplinary way to place collaboration and relationship between health care providers, patients, and their families at the center.

Internursing has more than 100 professional staff members, including nurses, geriatric aides, social workers, caregivers, nursing assistants, domestic helpers and caregivers, who are carefully selected, ensuring high quality services.

The service can operate and intervene 24 hours a day, 365 days a year. It can supplement basic spitex services, customizing them with accurate private care services.

• Spitex care is provided on doctor's prescription and nursing assessment; it addresses the client's basic needs and recognized by all Swiss health insurers under mandatory basic insurance (LaMal).
• Private care extends and complements spitex services, with home and domestic help services not recognized by mandatory insurance, but covered by supplementary insurance or directly by the client or family members.

 

Professional teams

-&        Equipment in general care: takes care  of the elderly, sick, injured, disabled, or convalescing.

-&       psychiatric team: is in charge of providing care to users with mental distress;
the'psychiatric nurse managing care will have to respond appropriately to the peculiar and specific care needs, providing high complexity intervention in close relationship with their team and in collaboration with the network services involved.

-        Palliative care team: is in charge of providing care for the seriously ill; the patient and his or her family can better enjoy the fullness of emotional relationships and familiarity with their usual living environment. The palliative care team ensures dignified accompaniment of the user, actively collaborates with the physician and/or in network with associations in the area (Hospice, Triangle Association, etc.). 

 

Philosophy of Care

Our philosophy of care is to assist the person, whether he or she is healthy or ill, in order to recover an optimal state of health and to improve his or her state of health more and more.

According to Internursing caring for a person means first of all respecting, stimulating and enhancing the unfolding of his or her existence.

If the other is welcomed in his or her uniqueness, the one who cares will necessarily have to start from the uniqueness of the person to whom he or she directs this care, this will entail a caring attitude to the other, one of welcoming, listening and unconditioned openness.

 

We guarantee the right of every patient to receive quality care  respecting his or her needs, values , dignity, and the principle to information and consent.
We strive, in order to ensure the involvement of the people significant to him or her.

We guarantee  a maximum quality of life by providing tailor-made and/or individualized care according to the health status of the patient. We guarantee attention to the patient s emotions and requests.

We are committed to care and treatment at home where the safety and efficacy of care can be guaranteed without risk to the integrity of the patient and his/her family.

We are also committed to optimizing the resources available in the patient s living environment in order to contain the user s and his/her family s health care expenses.

We prioritize the recovery and/or maintenance of the assisted person's independence in the performance of the acts of daily living.

It is our moral responsibility to work to achieve the well-being of the user and thus not to harm his health and autonomy.
Every decision is made with both the user and his family members in order to optimize the search for solutions and care suitable for the user by performing a careful assessment of the situation. 
Sometimes the home care process places limitations on us. We strive to accept them, collaborating with other health care figures and facilities in order to maintain continuity and quality of care.

 

Provided services

 

-&         complete hygiene in bed

-         partial hygiene in bed or at the sink

-         total hygiene in bath or shower

-&        hygiene of face orifices

-        hygiene of the genitals and sacrum

-        frictions, massages for prevention of pressure ulcers

-        hair washing

-&        manicure and pedicure

-       dress or undress

-         making bed whether empty or occupied

-        oral hydration

-&         nutrition with full help

-        feeding with partial help

-        pan use

-        use parrot

-       manual emptying of rectum

-&        use of protective means

-&        mobilization

- >-       positioning and comfort in bed

-&       mobilize outside or inside the bed

-         lift and help during walking

-        passive and/or active mobilization exercises

-         accompaniment and help in walking outside

-        limb bandaging

-        application of cold dispensers

-&       breathing (inhalation, oxygen administration, aspiration of secretions,...)

-         probe-guided feeding, hydration, teaching, and verification of diets

-         elimination (evacuation, enemas, lavage, laying of bladder probes and catheters,...)

-         limb bandages (elastic stockings, compression bandages,...)

-        assistance in mobilization

-&        therapeutic care (intramuscular, subcutaneous, and intravenous injections, blood glucose control, anticoagulation, infusions, transfusions, withdrawals, preparation and administration of medications as prescribed by the physician,...)

-         specialized care (in oncology and psychiatry)

-         dressings (of wounds, ulcers, ostomies,...) and management of medical supplies

-         nursing activities for diagnostic investigations (checking vital parameters, blood pressure, pulse,...)

-       pedicure and manicure in special cases (e.g., for patients with diabetes)

-         supervision and instruction of the user and family members for special care

-        accompaniment outside the home

-        accompaniment of terminal patients

-&        housework