Service
Helpful. Friendly. Competent.
Winter AG is the quality brand for discerning customers who want much more than just a cheap deal. Of course, we offer that too—but with all the services that go with it. Because we're only satisfied when you are! To meet this standard, our employees receive regular training in their respective areas of responsibility. Why not put us to the test?
Consulting expertise
With our experienced specialists, you are in good hands right from the start. Take advantage of our employees' expert knowledge!
We fulfill your individual wishes.
Whether it's an employee or the boss personally, we will provide you with competent assistance – that's a promise!
Full-service delivery
For you, this means:
On-time delivery, installation of the device, connection of the device, functional check, individual transmitter settings, disposal of old devices, brief instruction in operation
Cleanliness guarantee
When we come to your home on your behalf, you can rest assured that our service team will leave your home just as clean as they found it.
We guarantee it!
Price guarantee
We stand up to any comparison!
Appointment reliability
Your time is a precious commodity.
Whether at our store or at your home, arrange an appointment with us for your individual consultation, delivery of your purchased products, or pickup and delivery of your repairs.
Punctuality is a matter of honor for us.
Warranty for as long as you want
Never pay repair costs yourself again, even after the statutory warranty period has expired. For a small fee, you can protect your valuable device from repair costs!*
* Even in cases of improper handling, damage from falls, wear and tear, short circuits, power surges, remote control and battery defects
Financing
For anyone who likes to have an "ace up their sleeve" when shopping. Ask us.
Trade-in
Old for new! Ask us.
Workshop service with quality guarantee
Our master workshop saves you time and money. The experienced workshop team quickly identifies malfunctions, procures the necessary spare parts, and carries out the necessary repairs.
Disposal of old appliances
We take our responsibility for the environment seriously:
When you purchase a new appliance, we will ensure that your old appliance is disposed of properly upon request. This also applies to packaging material, of course.