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The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

Nene e Associati SA is a real estate trust rooted in the Ticino region that assists owners of income and condominium properties (PPP) in the all-round management of their real estate. We administer your real estate with care and, by solving day-to-day problems, we ensure a secure, steady income and protect the value of your property over time. We also accompany you in the purchase and sale of new real estate assets. We distinguish ourselves through transparency, competence and helpfulness, guaranteeing that every issue related to your real estate is fully taken care of, and thus more free time and peace of mind.

Immoprogramm SA is a real estate agency based in Bellinzona, active since 1990 and specialized in the sale, rental, and management of properties in Ticino. It also offers fiduciary services, tax consulting, and condominium management, with offices in Lugano-Savosa. Known for its reliability and professionalism, it has been a member of SVIT since 1997. It operates in Bellinzona, Locarno, Lugano, Biasca, and surrounding areas, with a special focus on Swiss-German clients seeking second homes. Trust an expert partner for all your real estate needs. Founded in 1990 in Bellinzona by Manuele Morelli, current sole director, Immoprogramm SA is a reference point in Ticino for real estate, fiduciary, and consulting services. With a strong local presence and a branch office in Lugano-Savosa, the company has expanded its services to German-speaking Switzerland and Northern Italy, offering complete and multilingual support. A member of SVIT Ticino since 1997, Immoprogramm stands out for the expertise of its team — made up of 10 qualified and continuously trained professionals — and for its reliable, personalized, and professional approach in assisting both private and corporate clients in achieving their goals. Main Services Offered • Real Estate Brokerage Sale and rental of apartments, houses, villas, commercial properties, and second homes. • Property Management Administration of income-generating buildings and condominiums (PPE). • Real Estate Valuations Technical appraisals and professional market value estimates. • Real Estate Promotion Development and enhancement of real estate projects. • Commercial Brokerage Sale and transfer of businesses and commercial spaces. • Tax and Business Consulting Tax planning for individuals and companies, accounting, and payroll management. • Fiduciary and Secretarial Services Domicile address, document management, and administrative support. • Insurance Consulting (Assiprogramm SA) Full protection through tailor-made insurance solutions. • Construction Consulting (Edilprogramm SA) Technical and management support for renovations and new constructions.

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