The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

I am Laura Finiletti-Daveti, a certified esthetician. I obtained my Federal Certificate of Competence in June 1982 after completing my apprenticeship in Lugano. In November of the same year, I opened the Lady Institute at Piazza Collegiata 2, near Profumeria Portici. In January 1987, I moved to the current location at Piazza Collegiata, number 7. In 1992, I achieved the Federal Diploma (master's level). I have trained four apprentices. I continuously attend update courses to provide my clients with a consistently current service and to nourish my passion. I look forward to welcoming you! The Lady Institute is a beauty center where numerous effective treatments are offered. Discover the pleasure of taking care of your body in a simple yet welcoming environment, meticulously designed with attention to detail, where hospitality, relaxation, and professionalism are customary. Services: • Facial Cleansing • Face Regeneration Treatments • Facial Purifying Treatments • Anti-Aging Facial Treatments • Makeup • Manicure • Pedicure • Hair Removal • Body Toning Treatments • Anti-Cellulite Treatments • Oxygen Therapies Visit our website www.istitutolady.ch and www.facebook.com/istitutolady . Passion, Professionalism, Experience in well-being, and aesthetic treatments. BEAUTY, WELLNESS, AND AESTHETIC TREATMENTS CENTER FACIAL TREATMENTS • Makeup • Facial Cleansing • Anti-Aging Treatments • Oxygen Therapy • Eyelash and Eyebrow Tinting BODY TREATMENTS • Anti-Cellulite Massages • Relaxing Massages • Lymphatic Drainage • Hair Removal • Manicure The Lady Institute is a beauty center where numerous effective treatments are offered. Discover the pleasure of taking care of your body in a simple yet welcoming environment, meticulously designed with attention to detail, where hospitality, relaxation, and professionalism are customary. OPENING HOURS Monday, Tuesday, Thursday, Friday 9:00 AM - 6:30 PM The first Saturday of the month 8:00 AM - 12:00 PM

sono professionisti, e non vogliono essere visti come persone che fanno distinzione tra clienti. Ogni cliente è come il primo, senza nessun tipo di discriminazione. Dalla FIAT alla FERRARI il lavoro è sempre di un livello superiore. Complimenti

Ho iniziato fisio a domicilio con Luca ed il suo team dopo un grave incidente con politrauma. Mi sono trovato molto bene per la qualità delle cure ricevute. Continuo da loro con terapie, criosauna e camera iperbarica. Luca e il suo team sono davvero competenti e professionali.

LaCLINIQUE of Switzerland® is the new Centre for Reconstructive and Aesthetic Plastic Medicine and Surgery that, thanks to a network of international collaborations (Brazil, Mexico, USA, EUA, Italy, etc.), has all the innovations, novelties and new technologies that are periodically presented at the various congresses dedicated to our sector. At the LaCLINIQUE of Switzerland® Centres all Aesthetic and Regenerative Medicine procedures are performed, while Plastic Surgery is carried out at authorised Treatment Centres in Lugano (Switzerland), Milan and Naples (Italy). All our specialised operators are selected on the basis of their experience and professionalism, and constantly attend training and refresher courses for new protocols or surgical or implant techniques. Our organisation, both internal and external, our international relations and the continuous updating of our protocols, our equipment and our professionals differentiate us from our competitors

Modern ophthalmology is one of the most high-tech specialities, requiring constant updating and investment on the part of the physician. Regular check-ups by your ophthalmologist allow early diagnosis of diseases, diseases that if not caught in time can sometimes lead to blindness. The ophthalmic centre in Besso in Lugano as well as the medical practice in Biasca offer a broad spectrum of diagnostics and treatments. TECHNICAL SERVICES: Autorefractometry Spot-Vision portable instrument Frontifocometer Phoropter Tonometry or intraocular pressure measurement Slit-lamp examination (LAF) Corneal topography Biometry Specular corneal microscopy (SP-1p Topcon) Fundus photography and angiography OCT (Optical Coherence Tomography) Angio-OCT CAMPIMETRY GDX-NFA Orthoptic examination with Hess-weiss chart Colour test Stereoscopic vision examination Laser treatments Diopsys electrophysiology platform

Modern ophthalmology is one of the most high-tech specialities, requiring constant updating and investment on the part of the physician. Regular check-ups by your ophthalmologist allow early diagnosis of diseases, diseases that if not caught in time can sometimes lead to blindness. The ophthalmic centre in Besso in Lugano as well as the medical practice in Biasca offer a broad spectrum of diagnostics and treatments. TECHNICAL SERVICES: Autorefractometry Spot-Vision portable instrument Frontifocometer Phoropter Tonometry or intraocular pressure measurement Slit-lamp examination (LAF) Corneal topography Biometry Specular corneal microscopy (SP-1p Topcon) Fundus photography and angiography OCT (Optical Coherence Tomography) Angio-OCT CAMPIMETRY GDX-NFA Orthoptic examination with Hess-weiss chart Colour test Stereoscopic vision examination Laser treatments Diopsys electrophysiology platform

GEMAR Sagl is a woodworking and renovation company based in the heart of Ticino. With years of experience in the industry, we are dedicated to executing tailor-made projects, providing high-quality services in various areas. Our expertise in woodworking allows us to create customized solutions that meet the specific requirements of our clients. We craft bespoke furniture, undertake carpentry works, and execute design projects that reflect the beauty and functionality of wood. In the realm of flooring, we specialize in installing high-quality parquet that adds warmth and style to spaces. Our experience also extends to laying tiles, offering durable and aesthetically pleasing solutions for floors and coverings. Beyond woodworking and flooring, we also handle drywall projects to create internal partitions, decorative ceilings, and insulation solutions. Drywall is a versatile material for us, enabling the realization of functional and aesthetically pleasing spaces. Our experienced team can manage the entire renovation process, ensuring excellent results and adhering to the highest quality standards. We are committed to providing a comprehensive service, from design to implementation, ensuring customer satisfaction. Trust GEMAR Sagl to bring your ideas to life , creating unique and inviting spaces that reflect your style and needs. Our passion for excellence is reflected in every detail of our projects.