The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

I am Laura Finiletti-Daveti, a certified esthetician. I obtained my Federal Certificate of Competence in June 1982 after completing my apprenticeship in Lugano. In November of the same year, I opened the Lady Institute at Piazza Collegiata 2, near Profumeria Portici. In January 1987, I moved to the current location at Piazza Collegiata, number 7. In 1992, I achieved the Federal Diploma (master's level). I have trained four apprentices. I continuously attend update courses to provide my clients with a consistently current service and to nourish my passion. I look forward to welcoming you! The Lady Institute is a beauty center where numerous effective treatments are offered. Discover the pleasure of taking care of your body in a simple yet welcoming environment, meticulously designed with attention to detail, where hospitality, relaxation, and professionalism are customary. Services: • Facial Cleansing • Face Regeneration Treatments • Facial Purifying Treatments • Anti-Aging Facial Treatments • Makeup • Manicure • Pedicure • Hair Removal • Body Toning Treatments • Anti-Cellulite Treatments • Oxygen Therapies Visit our website www.istitutolady.ch and www.facebook.com/istitutolady . Passion, Professionalism, Experience in well-being, and aesthetic treatments. BEAUTY, WELLNESS, AND AESTHETIC TREATMENTS CENTER FACIAL TREATMENTS • Makeup • Facial Cleansing • Anti-Aging Treatments • Oxygen Therapy • Eyelash and Eyebrow Tinting BODY TREATMENTS • Anti-Cellulite Massages • Relaxing Massages • Lymphatic Drainage • Hair Removal • Manicure The Lady Institute is a beauty center where numerous effective treatments are offered. Discover the pleasure of taking care of your body in a simple yet welcoming environment, meticulously designed with attention to detail, where hospitality, relaxation, and professionalism are customary. OPENING HOURS Monday, Tuesday, Thursday, Friday 9:00 AM - 6:30 PM The first Saturday of the month 8:00 AM - 12:00 PM

sono professionisti, e non vogliono essere visti come persone che fanno distinzione tra clienti. Ogni cliente è come il primo, senza nessun tipo di discriminazione. Dalla FIAT alla FERRARI il lavoro è sempre di un livello superiore. Complimenti

Ho iniziato fisio a domicilio con Luca ed il suo team dopo un grave incidente con politrauma. Mi sono trovato molto bene per la qualità delle cure ricevute. Continuo da loro con terapie, criosauna e camera iperbarica. Luca e il suo team sono davvero competenti e professionali.

LaCLINIQUE of Switzerland® is the new Centre for Reconstructive and Aesthetic Plastic Medicine and Surgery that, thanks to a network of international collaborations (Brazil, Mexico, USA, EUA, Italy, etc.), has all the innovations, novelties and new technologies that are periodically presented at the various congresses dedicated to our sector. At the LaCLINIQUE of Switzerland® Centres all Aesthetic and Regenerative Medicine procedures are performed, while Plastic Surgery is carried out at authorised Treatment Centres in Lugano (Switzerland), Milan and Naples (Italy). All our specialised operators are selected on the basis of their experience and professionalism, and constantly attend training and refresher courses for new protocols or surgical or implant techniques. Our organisation, both internal and external, our international relations and the continuous updating of our protocols, our equipment and our professionals differentiate us from our competitors

very professional and kind

Molto brava l'igienista - Il dentista è molto bravo, mano molto leggera. Sono molto puntuali e simpatici.