The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

Als jahrelange Kundin kann ich die Klinik von Herzen empfehlen. Man wird top betreut und beraten, wenn man ins Ausland geht, was bei uns sehr häufig vorkommt, da meine Hunde hoch im Sport geführt werden. Die regelmässigen Check ups, Chiro bzw Physiobehandlungen krönten unsere Saison mit dem Schweizermeistertitel. Wir sagen dem Team danke und freuen uns, so eine tolle Klinik in der Region zu haben.

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Privatklinik Wyss AG is a leading specialist clinic for psychiatry and psychotherapy. Its special areas of expertise include the treatment of depression, including burnout, as well as anxiety and obsessive-compulsive disorders. The clinic offers its outpatient, day-clinic and inpatient services in the Bern, Münchenbuchsee and Biel regions. Outpatient Outpatient treatment is suitable for patients who are still able to cope with their everyday tasks despite a mental health crisis or illness. It is designed to help them cope with the crisis or illness and remain integrated in their private and eventually professional environment. Partial inpatient treatment In addition to outpatient therapy, partial inpatient treatment offers patients suffering from a mental health crisis or illness additional support and structure. This often means that inpatient treatment can be avoided or shortened. In addition, patients remain largely integrated in their environment. Privatklinik Wyss offers two treatment programmes in Münchenbuchsee, which differ in their weekly structure (5 or 3 weekdays). As the individual treatment elements are carefully coordinated, attendance is required on all programme days. Inpatient Inpatient treatment for a mental health crisis or illness may be indicated for various reasons: It is hardly possible to cope with everyday tasks. There are signs of increasing self-harm. It is temporarily necessary to distance oneself from a stressful or self-incriminating environment. In view of the complexity of a crisis, illness or situation, intensive and focussed clarification or treatment is necessary. Stability for outpatient or partial inpatient treatment is not (or no longer) sufficient. Our services include the following elements • Acute ward/emergency admission (inpatient only) • Crisis intervention (inpatient only) • Mental health problems in old age • Depression • Self-confidence training • Anxiety and obsessive-compulsive disorders • Emotional competence • Inpatient • Burnout • Addiction disorders • Group and individual therapy • Psycho-oncology • Day clinic The natural retreat outside Bern The clinic is in an attractive location in the catchment area of the cities of Bern and Biel. The village of Münchenbuchsee, nestled in the countryside, is easily accessible by public transport as well as by car. The clinic has an idyllic park, an animal park, sports facilities and our à la carte catering service bears the "Goût Mieux"

Privatklinik Wyss AG is a leading specialist clinic for psychiatry and psychotherapy. Its special areas of expertise include the treatment of depression, including burnout, as well as anxiety and obsessive-compulsive disorders. The clinic offers its outpatient, day-clinic and inpatient services in the Bern, Münchenbuchsee and Biel regions. Our services include the following elements: • Depression, CBASP • Burnout & stress • Anxiety & Compulsion • Sports psychiatry and psychotherapy • Psycho-oncology • Suicide prevention ASSIP • Crisis Please use the following address for correspondence: Privatklinik Wyss AG Secretariat Outpatient Services Fellenbergstrasse 34 3053 Münchenbuchsee Phone +41 31 868 37 90 Fax +41 31 868 37 98 sekretariatambibiel@pkwyss.ch