Welcome to Bründler AG Carpentry , located in Auw in the Freiamt region. We are your trusted partner for high-quality carpentry, interior design, and bespoke furniture. With a passion for exceptional craftsmanship, precise planning, and personalized consultation, we turn your ideas into unique creations that combine aesthetics, functionality, and durability. Kitchens – Your Customized Dream Kitchen The kitchen is more than just a functional space – it’s the heart of your home. That’s why we design and create kitchens with meticulous care and creativity. • Tailored Design : Whether a modern open-plan kitchen, classic farmhouse style, or space-saving solutions for smaller homes, we create kitchens that perfectly match your needs. • Premium Materials : We use only high-quality materials to ensure your kitchen is durable and visually appealing. • Innovative Features : With cutting-edge technology and smart storage solutions, your kitchen will be both practical and stylish. Visit our showroom in Auw to explore a variety of kitchen concepts and be inspired. Wardrobes – Functional and Stylish Storage Solutions Make the most of your space with our custom-built wardrobes, designed to provide both functionality and visual appeal. • Built-in Wardrobes : Maximize storage with bespoke solutions tailored to every nook and cranny. • Custom Closets : Create your dream wardrobe with options like sliding doors, open shelving, and innovative interior layouts. Our wardrobes are designed to fit seamlessly into your home while optimizing organization and style. Doors – Where Security Meets Style Doors are more than just functional barriers; they are a statement of your home’s character. We offer premium door solutions for both exterior and interior spaces. • Front Doors : Protect your home with robust, stylish entry doors featuring advanced security technologies like multi-point locking systems and safety glass. • Interior Doors : Choose from a wide variety of styles, materials, and designs that enhance your home’s aesthetic while meeting functional needs. • Specialty Doors : From soundproof options to heritage-compliant designs, we create door solutions tailored to unique requirements. Furniture – Unique Pieces Tailored to Your Vision Our furniture is not only functional but also a reflection of your personal style. Every piece is handcrafted to be a one-of-a-kind creation. • Solid Wood Tables : Whether it’s a dining table, coffee table, or desk, you can customize size, wood type, and design for the perfect centerpiece. • Bathroom Furniture : Transform your bathroom into a serene retreat with elegant and practical furniture tailored to your needs. • Bedroom Furniture : Let us design your dream bedroom, from stylish beds to spacious wardrobes, crafted to your specifications. Each piece of furniture is an individual masterpiece, made with exceptional craftsmanship and attention to detail. Carpentry & Interior Design – Craftsmanship for Every Space A well-designed interior creates harmony and comfort. With thoughtful planning and expert execution, we bring your vision to life. • Custom Interior Design : From living spaces to work areas, we design interiors that reflect your personality and meet your needs. • Church Renovations & Heritage Projects : With decades of experience, we specialize in restoring and crafting new church pews and working on other heritage-protected elements. From concept to completion, we are your partner in creating living spaces that inspire. Why Choose Bründler AG Carpentry? • Experience & Expertise : With years of experience, we are a reliable partner for carpentry and interior projects in the Freiamt region. • Personalized Service : Your ideas are our priority. We take the time to understand your vision and create tailored solutions. • Top Quality : Our work stands for precision, attention to detail, and the use of high-grade materials. • All-in-One Service : From planning to installation, we manage every step of your project. Visit Us in Auw – Be Inspired Discover a world of possibilities in our showroom in Auw. From innovative kitchens to custom furniture and interior solutions, we’re here to help turn your dreams into reality. Schedule a consultation and benefit from our expertise. Together, we’ll create your perfect living space. Bründler AG Carpentry – Your Partner for Quality and Innovation in Freiamt.

Looking for a Reliable Garage to Service Your Vehicle, Regardless of the Brand? You've Come to the Right Place! Our garage provides professional service for all vehicle brands – from routine oil changes to complex repairs. Our Services at a Glance: Maintenance and Inspection for All Brands: Regular maintenance and inspections are crucial for the longevity and performance of your vehicle. Whether you drive an Audi, BMW, Mercedes, VW, or any other brand, we perform all maintenance according to the manufacturer's specifications. Repairs of All Kinds: Whether it's the engine, transmission, brakes, or electronics, our experienced mechanics specialize in all major car brands and use state-of-the-art diagnostic equipment to quickly and efficiently fix any issues. Tire Service: We offer comprehensive tire services, including installation, balancing, and seasonal tire changes for both summer and winter tires. We also provide expert advice to help you choose the right tires for your vehicle. Brake and Suspension Service: Safety is our top priority. Our team inspects and repairs your brakes, shock absorbers, and suspension system to ensure you can drive safely and comfortably. Air Conditioning Service: A properly functioning air conditioning system is essential for comfort while driving. We handle the maintenance and repair of your A/C to ensure it works optimally, even in hot weather. Accident and Bodywork Repairs: In the event of an accident, we offer expert repairs for your vehicle. From bodywork restoration to painting, we ensure your car is in excellent hands. Why Choose Our Garage? • Brand-independent service: We repair and maintain vehicles of all brands and models. • State-of-the-art technology: Our workshop is equipped with the latest diagnostic and repair tools to ensure precise results. • Experienced team: Our skilled professionals have years of experience and undergo regular training to stay updated with the latest techniques. • Fair pricing: We offer transparent pricing and discuss all costs upfront. • Fast service: Thanks to our efficient processes, we can complete many repairs and maintenance tasks in a short time. Contact Us Today! For any questions, appointment scheduling, or to get a personalized quote, feel free to reach out to us. Let our professional service impress you – we’ll ensure your vehicle is back on the road, safe and reliable. Your trusted auto service for all brands – your satisfaction is our drive!

ATF Automation Technic Firm is the official importer of the brands it represents. Products and services related to the world of entrances, both automatic and non-automatic, we offer variable solutions for any type of sector, residential, industrial, or high traffic- private traffic management. Partner for the professional, and point of reference for design and architectural firms. We distribute products that are among the best in Europe as quality standards, always accompanying a technical service for the development of the project in question. We offer a variety of solutions that can be customized for your clients’ needs. Visit our website www.atf-automation.ch • RESIDENTIAL SECTOR • Sectional garage door • Sectional side-sliding garage door • Up-and-over garage door • Hinged garage door • Minergie entrance door • Gate automation • Carport • Reservation of parking spaces – parking bollards and barriers • INDUSTRIAL SECTOR • Full vision industrial sectional and industrial sectional garage doors • Industrial sectional garage doors with thermal break • Spiral door - fast sectional doors • XXL garage doors hangar door XXL sectional garage door • Book and sliding • Rapid roll holder • Industrial rolling shutters - rolladen • Gate automation • Parking bollards e automatic and manual barriers • HIGH TURNOUT AREAS • Doors parking areas • Traffic light • Automatic sliding and swing doors • Access management • FIRE RESISTANT DOORS • Fire or smoke curtains • EI30 - EI60 Fire resistant sliding doors • Automatic sliding fire doors ei30 - ei60 and emergency exits • Fire-fighting shutters and rolladen • Fire-fighting sectionals • SERVICES • Design service • Installation service • Maintenance service • REFERENCES AND SPONSORSHIP

Bang & Olufsen Shop In Stäfa, you can experience the entire range of current Bang & Olufsen products, which are ready for demonstration in our attractive showrooms. We would be happy to show you the exciting possibilities of today's audio and video solutions for your home in a no-obligation demonstration. Our employees undergo continuous training and offer you expert advice, even at your premises. Delivery and professional installation are also part of our comprehensive service. Of course, we are also available to provide you with advice and assistance after your purchase. Staeger AG, a second-generation family business, was founded in 1950 in Thalwil, where it is still headquartered today, and has since developed into one of Bang & Olufsen's most successful distribution partners. The management (Bruno Dürrenberger and Gregor Staeger) stands for continuity, which is reflected in the long-standing partnership with BANG & OLUFSEN. In 2015, a second attractive location with good parking facilities was opened in Stäfa on the right bank of Lake Zurich. The entire Staeger AG team looks forward to your visit. Multimedia shop • Samsung • LG • T+A • PIEGA • CANVAS • individuelle Lösungen (Fragen Sie uns an) Customised solutions (please enquire) Planning – conversion/new construction : Staeger AG supports you in concept development, plans and assists with the implementation of complete building networking, including building control systems. Visit us at our shop in Stäfa – we look forward to seeing you.

L'équipe de Bottiglieri sait allier compétence, professionnalisme et convivialité, ce qui en fait un partenaire idéal.

C. Zumbrunn Haus & Garten in Bönigen – Property Maintenance and Garden Care for High-Standard Properties Are you a property manager, owner, or company looking to offer your tenants and co-owners a well-maintained and welcoming living environment ? Then C. Zumbrunn Haus & Garten in Bönigen is your ideal partner! We handle all aspects of property maintenance – reliably, professionally, and with great attention to detail. From cleaning, inspections, and monitoring to upkeep, repairs, and snow removal – we make sure your property is always in top condition. Whether on a subscription basis , as-needed , or flat-rate : our services are tailored flexibly to your specific requirements. Our Services at a Glance: ✅ Property Maintenance & Upkeep • Cleaning of common areas • Technical inspections & monitoring • Minor repairs and general maintenance • Snow removal and winter services • Customized service packages – subscription-based or on demand 🌿 Professional Garden Care – Our Passion A well-maintained garden is more than just a beautiful sight – it’s a place of relaxation, inspiration, and vitality . With our expertise and deep understanding of nature-based design, we create and care for vibrant, healthy, and aesthetically pleasing green spaces. We work in harmony with nature , using regenerative and sustainable methods , following the principles of holistic property and garden design. Our garden and landscaping services include: • Expert consulting, design, and maintenance • Pruning, shaping, and supporting plants and shrubs • Watering, fertilizing, and plant protection • Maintenance of balconies, terraces, and rooftop gardens • Custom concepts using planters and containers • Flower lawns, turf care, meadows, and flower beds • Installation and maintenance of ponds, water features, and wetlands • Care of trees, shrubs, perennials, flowers, vegetables, and berries • Construction of paved areas, paths, rock gardens, and patios • Tree removal and stump grinding • Installation and servicing of robotic lawn mowers (Husqvarna Automower®) 🌱 Systematic Green Space Care – For a Healthy Living Environment Whether for indoor or outdoor greenery , well-kept lawns , or natural planting beds and borders , our sustainable care solutions ensure a long-lasting positive impact on the appearance and value of your property. 🤖 Smart Garden Solutions with Husqvarna Automower® Explore our wide range of Husqvarna robotic lawn mowers – ideal for everything from small private gardens to large, complex green spaces. Our experts will help you choose the right model and take care of installation and maintenance . Why Choose C. Zumbrunn Haus & Garten? • Many years of experience in property care • Tailored concepts and personal consultations • Reliability, discretion, and quality service • Sustainable garden care in harmony with nature and climate • Flexibility: one-time services, subscriptions, or flat-rate packages 📍 C. Zumbrunn Haus & Garten, Bönigen near Interlaken ☎️ Contact us for a free, no-obligation quote – we look forward to helping your property shine in its best light.

Whether conversion, new construction or renovation, we know no limits with the durable and environmentally friendly material wood. We offer a wide range of services, from consulting, timber architecture, planning and planning application to the finished timber construction. Whether an apartment building, an individual carport or a roof, the Camathias team is your competent partner! When it comes to wood, we are your specialists.

Welcome to CENTRO BOX - VETRI FILIPPI Sagl, the right choice for over 3 decades to transform your garden into an oasis of beauty and comfort! 💫 Located in the heart of Biasca, we specialize in a wide range of garden items in stone and marble, adding elegance and naturalness to your green space. 🏡 But it doesn't stop there! With our specialized glassworks, we also offer a wide selection of custom-made glasses and mirrors to meet every need, as well as fountains, statues, and garden planters to enrich your outdoor experience. ⛲ And if you're looking for a little warmth on cool evenings, explore our wood and cast iron stoves, perfect for creating a cozy and romantic atmosphere in your garden. 🌞🔥 Come visit us at CENTRO BOX - VETRI FILIPPI Sagl and be inspired by the beauty of nature combined with artisanal elegance! 🌿✨ Our Gallery Contact

Since 1973, D'Andrea Transports Sàrl has been your trusted partner for all your transportation needs in Switzerland and internationally. Based in Pampigny, we offer a comprehensive range of services, including national and international transportation, livestock transportation, and the transport of cereals and pallets. Our expertise extends to the transportation of various goods such as glass, insulation, tiles, wine, and industrial machinery, with daily connections to France and Italy. In addition to our transportation services, we now offer comprehensive services for heavy vehicles, including mechanical work and body repairs. We also handle the maintenance and repairs of tippers, trailers, and semi-trailers, ensuring a professional service tailored to your needs. We are committed to providing versatile transportation solutions tailored to your specific requirements while guaranteeing punctuality, reliability, and adherence to the highest quality standards. For more information about our services or to request a personalized quote, please contact us by phone at +41 21 800 39 22 or by email at contact@dandrea-transports.ch . We would be delighted to collaborate with you to meet all your transportation and heavy vehicle maintenance needs. Heavy Vehicle Mechanics D'Andrea Transports now offers comprehensive mechanical and body repair services for heavy vehicles. Our services include the maintenance and repair of trucks, trailers, semi-trailers, and tippers. We leverage our expertise to ensure the reliability and performance of your vehicles while adhering to the highest quality standards. Whether it’s mechanical repairs, bodywork, or specific maintenance tasks, we are fully equipped to meet your needs and ensure the longevity of your equipment

Eninter Ascensori was founded in Spain in 1973 as a multi-brand elevator maintenance company. It provides services and products with a wide network of branches throughout Spain and southern Europe to offer proximity to the customer. In Canton Ticino it has been present for 25 years with Elevators Eninter Switzerland SA (previously Novalift SA ). In the year 2023 a collaboration with an SME operating in our same sector also family-run: Adula Ascensori SA di Pambio Noranco. From 1. january 2025 Adula Ascensori is fully integrated into the Eninter Switzerland SA organization, naturally continuing to provide its valued customers with maintenance and repair services, as well as consultancy and the implementation of new projects or upgrades on the plant portfolio Through this first acquisition 26 years after its foundation in Balerna, Eninter Switzerland SA confirms its corporate solidity and the consistency of the international expansion program of ENINTER Ascensores in Barcelona, which began in 2015. Our values reflect our personality and represent our way of understanding the world of elevators and the vertical transport of people. We grow because we work as a team and learn from our mistakes with one goal: to improve your quality of life. We constantly improve our products and services. We design and develop products designed to eliminate any architectural barrier. Currently the group, founded 52 years ago by Mr. Damaso Martinez, is managed by the second generation, consisting of more than 1000 employees and 59,000 lifts in maintenance in 4 European countries.

The company ER Rental Sagl in Dongio has been in existence for over 10 years and mainly deals with rental and sale of sheds, gazebo, curtain, Cuvemax, Ready box and stage of all sizes for exhibitions, exhibitions, conferences, receptions and inaugurations and boasts a long list of clients between companies and individuals. The tailor-made construction of our PVC products as well as the structural galvanized steel carrier frame is performed completely at our headquarters in Dongio where it is also possible to visit our exhibition. The Director, Mr. Ivano Neri and his associates are always at your disposal for personal advice, gratuities and free estimates. Do not hesitate to contact us for an appointment. We operate throughout Ticino and in particular in the zones of: Dongio, Biasca, Ludiano, Serravalle, Malvaglia, Semione, Acquarossa, Olivone, Bellinzona, Locarno, Lugano, Mendrisio, Chiasso, Ticino, Blenio, Graubünden

Welcome to Excellence Umzüge! We are here to assist you with your upcoming move. With our extensive experience and dedicated team, we ensure that your relocation is smooth and stress-free. Whether it’s a private move or a corporate relocation, we are your reliable partner for professional moving services in the Basel and Baselland region.

GB Plastering and Painting, Giorgio Bolognese – Expert in Plastering, Painting, and Renovation in Villars-Ste-Croix GB Plastering and Painting, led by Giorgio Bolognese, is a well-established company in the French-speaking region of Switzerland, recognized for its expertise in plastering, painting, and renovation . Based in Villars-Ste-Croix , our company supports both private clients and professionals in all their projects, whether it’s new construction or complete renovations . Plastering Our team specializes in the supply and installation of lightweight partitions , Alba doublings , various types of plasters , facade insulation , suspended ceilings , acoustic ceilings and walls , as well as decorative plasterwork (cornices, pilasters, columns). We also perform all types of coatings , smoothing , and thin-layer plastering for flawless and durable finishes. Painting and Wallpapers GB Plastering and Painting offers a wide range of traditional and decorative paints (stucco, lime, washable, etc.), as well as wallpaper installation (Scandatex, Variolis, fiberglass). We also provide thermal paints , acoustic paints , magnetic paints , and chalkboard paints , and we handle graffiti removal and floor markings for commercial spaces. Interior and Exterior Renovation Our company handles all types of renovation work , whether it’s restoration after water damage or fire or complete transformation projects . Thanks to our expertise, we ensure durable and aesthetic results for all types of buildings. With GB Plastering and Painting, Giorgio Bolognese , you benefit from a professional and personalized service in Villars-Ste-Croix and across the French-speaking region of Switzerland. Contact us for a free quote and discover how we can enhance your interior and façade through our expertise in plastering, painting, and renovation . PLASTERING • Supply and installation of lightweight partitions • Alba doublings • All types of plaster • Facade insulation • Suspended ceilings • Acoustic ceilings and walls • Decorative plasterwork: cornices, pilasters, columns • Coatings, smoothing, thin-layer plastering PAINTING AND WALLPAPERS • Traditional and decorative paints (stucco, lime, washable, etc.) • Wallpapers (Scandatex, Variolis, fiberglass, etc.) • Thermal paint • Acoustic paint • Magnetic paint • Chalkboard paint • Graffiti removal • Floor markings RENOVATION • Interior and exterior • Restoration after: • Water damage • Fire

If you're in search of a reliable partner to care for your car with passion, craftsmanship, and precision, you've come to the right place. Car Repair Our team of skilled artisans specializes in body repair, ensuring impeccable results. Regardless of the severity of the damage, from minor dents to more extensive repairs, our Garage will restore your car to its original form with skill and attention to detail. Hail Damage Our team is highly specialized in handling hail damage, using state-of-the-art techniques to restore damaged bodywork effectively and efficiently. Your vehicle will return to its original beauty, with no traces of hail damage. Windshield and Auto Glass Replacement Your safety is our priority. We offer windshield and auto glass replacement services with high-quality glass and flawless installation. We make the process easy and fast, allowing you to get back on the road safely. Painting Our Garage is equipped with a modern paint booth, operated by professionals with extensive experience in the industry. We guarantee high-quality results, with a wide range of colors and finishes to meet every aesthetic need. Vintage Car Restoration If you have a vintage gem that requires special attention, we are ready to take care of it. We offer vintage car restoration services with respect for the authenticity and history of the vehicle, bringing it back in time with love and craftsmanship. • Craftsmanship Excellence: Each vehicle is treated with the utmost care and craftsmanship. • Cutting-Edge Technology: We use the latest technologies and methodologies to ensure high-quality results. • Personalized Customer Service: We take care of our customers, offering personalized and transparent service. • Punctuality: We adhere to agreed-upon timelines, ensuring that your vehicle is ready at the scheduled time.

If you're looking for a comprehensive solution for the maintenance and care of your home in Pontresina and throughout the Engadine, Hauswartung Reinigung is the company you need. We're proud to offer a wide range of high-quality services, including cleaning, laundry, caretaking, gardening, maintenance work, repairs, snow removal, and moving. Our mission is to take care of your home as if it were our own, providing a complete and personalized service at 360°. We strive to ensure that your home is always in perfect order and in optimal condition, so you can enjoy your free time to the fullest. Our team is made up of highly qualified and dedicated professionals who work with passion and precision to ensure the best possible results. We're able to meet the needs of every type of customer, whether you need a regular cleaning service, an urgent repair, or a complete move. Our main strength is the satisfaction of our customers. We're very proud of the positive feedback we continuously receive and we constantly strive to exceed their expectations. For us, flexibility and optimal execution of the work performed are essential. Customer trust is very important to us, and we always do our best to satisfy it. We're open to any request and adapt to the individual needs of our customers, to ensure that every job is carried out in the best possible way. Thanks to our attention to detail and high service standards, our customers know they can count on us to take care of their home. Contact us today to learn more about how we can help you take care of your home in Pontresina and throughout the Engadine. With Hauswartung Reinigung, your home will always be in good hands." OUR SERVICES Cleaning At Hauswartung Reinigung, we offer a comprehensive and high-quality cleaning service for our clients. We specialize in cleaning for offices, private homes, condominiums, and apartments, providing a customized service for every type of client. Our maintenance cleanings are designed to keep your home or office always in order, ensuring a clean and welcoming environment. Additionally, we offer post-moving cleaning services to ensure that your new home or office is ready to be used. Our fine cleanings are perfect for special events, such as parties or meetings, to ensure a flawless environment. We're also able to offer construction cleanings, to remove dust and debris after construction or renovation work. We bring our own equipment and professional cleaning products, ensuring a thorough and complete cleaning. LAUNDRY We also offer a high-quality laundry service for household, bedding, and delicate fabrics. Our laundry service is designed to ensure that your laundry is always clean and fresh. We also take care of difficult stains, using specialized products to remove them completely. In addition, we offer an ironing service to ensure that your laundry is always perfectly ironed and ready to use. Furthermore, we also offer a carpet and rug cleaning service that uses professional machines for thorough and complete cleaning. With our laundry service, you can be sure that your laundry and fabrics are always treated with the utmost care and attention to achieve the best possible results. FACILITY MANAGEMENT AND HAUSE MAINTENANCES The concierge service offered by Hauswartung Reinigung in Pontresina is aimed at both private homeowners and building and condominium managers. The concierge service is particularly useful for those who are frequently out of the house or for property managers who need support in the daily management of properties. The personnel assigned to the concierge service are highly qualified and perform various activities, including mail retrieval, facilities management, cleaning of common areas, and fuel oil monitoring. The concierge personnel regularly check building systems such as heating and cooling systems, water pumps, and safety equipment to ensure they are functioning properly. In addition, the concierge personnel perform minor maintenance work such as replacing light bulbs and repairing faulty electrical outlets. Cleaning of common areas such as corridors and stairs is another activity of the concierge service, in order to keep the building clean and tidy. Fuel oil monitoring is another important activity of the concierge service, especially during the winter months when the building's heating system is operating at full capacity. The concierge personnel regularly check the oil level and ensure that there is always a sufficient amount to guarantee the heating of the building. In summary, the concierge service offered by Hauswartung Reinigung in Pontresina is a comprehensive and reliable solution for the daily management of properties, ensuring the safety and tranquility of the owners and inhabitants of the properties themselves. RENOVATIONS / REFURBISHMENTS The renovation and refurbishment service offered by Hauswartung Reinigung in Pontresina is comprehensive and reliable, able to meet the needs of private homeowners and building and condominium managers. The service covers all types of construction, plumbing, electrical, and painting work, and includes both small maintenance jobs and large-scale renovations. The highly skilled staff ensures that the work is carried out with the utmost care and attention to detail, guaranteeing maximum customer satisfaction. This includes the complete renovation of bathrooms, with the replacement of sanitary fixtures, faucets, and tiles, and the renovation of kitchens, with the replacement of furniture, sinks, and worktops. Interior renovations can also include the replacement of flooring, the installation of new wall coverings, plastering work, and the replacement of windows. Hauswartung Reinigung is able to manage interior renovations from A to Z, including design, planning, and coordination services, material procurement, and the installation of electrical and plumbing systems. The renovation personnel are highly qualified and able to guarantee the highest quality of work and the utmost attention to detail. The renovation service also includes the renovation of flooring, including the installation of new parquet flooring, the replacement of ceramic flooring, and the installation of linoleum and PVC flooring. In addition, the company also offers internal and external painting services, including wall painting, window painting, and façade painting. GARDENING SERVICE The gardening service offered by Hauswartung Reinigung in Pontresina is comprehensive and covers every aspect of the garden. The gardening staff is highly qualified and takes care of tree pruning, lawn care, terrace and balcony care, flower decorations, and the planting of flowers and herbs. Lawn care is another important activity carried out by the gardening staff. This activity includes lawn seeding, mowing, fertilization, and weed control. The gardening staff is able to identify lawn problems and suggest the most appropriate solutions to keep it healthy. Terrace and balcony care is another activity carried out by the gardening staff. This activity includes cleaning surfaces, removing leaves and waste, and taking care of plants and flowers. The company is able to create customized flower decorations by selecting the most suitable plants and flowers for each season. MOVING SERVICE The moving service offered by Hauswartung Reinigung in Pontresina is reliable, professional, and available at a very competitive price. The service includes the transportation of items, packing and unpacking, disassembling and reassembling of furniture, and cleaning of the departure and arrival property. The highly qualified staff ensures that every move is handled with the utmost care and attention to detail, guaranteeing maximum customer satisfaction.