The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

We are medical specialists in recognizing physical dysfunctions, improving movement sequences and reducing acute and chronic pain. Our treatment goal is to create prospects for you, improve your quality of life and increase your well-being at any age. As a team, we specialize in almost all areas of physiotherapy. We offer the following forms of therapy: - Respiratory therapy/relaxation therapy - pelvic floor therapy - Movement therapy - Ergonomics and prevention - Cardiovascular therapy - Pediatric physiotherapy - Lymphological therapy - Manual therapy - Massage therapy - Medical training therapy (MTT) - Neurological therapy - Physical measures - Prehabilitation and rehabilitation - Sports physiotherapy - Taping - Trigger point treatment - Radial shock wave therapy Therapy forms and concepts We would like to invite you to take a tour of the practice to get to know us. If you have any further questions, please feel free to contact us at any time. Respiratory therapy/relaxation therapy - The lung mobile - Jacobson Exercise therapy - Fitness trainer - AISTS, International Academy of Sport Science & Technology - FBL, Klein-Vogelbach - Mulligan - Sling Domiciliary treatment Ergonomics and prevention - Workplace analysis - Fit@school - Fall prevention Cardiovascular therapy - AISTS, International Academy of Sport Science & Technology Lymphological therapy - Vodder - Bandaging and stocking measurement Manual therapy - Kaltenborm/Evjenth® - Maitland® - Mc Kenzie - Mulligan - NOI, neuromobilization - OMT®svomp massage - Acupuncture massage - Connective tissue therapy - Foot reflexology therapy - Classical massage - Manual lymphatic drainage - Sports massage - Trigger point treatment Medical training therapy (MTT) - AISTS, International Academy of Sport Science & Technology - SPT, sports physiotherapy - Sling Neurological therapy - IBITA, Bobath - PNF, Proprioceptive Neuromuscular Facilitation Physical measures - Electotherapy - Heat and cold therapy - Ultrasound therapy Prehabilitation and rehabilitation Taping - Kinesiotaping - Mc Connell Trigger point treatment - IMTT, Interest Group for Myofascial Trigger Point Therapy Rooms - Lift - 6 closed treatment rooms - MTT room (Technogym) - Treadmill - Leg Press - Bike and Gigervelo - Pulley - Free weights and barbells - Rowing machine - Shower Our modern practice rooms are located in a newly renovated, spacious and bright practice in the center of Zug near the train station, at Gotthardstrasse 16. Memberships: Swiss Physiotherapy Association Interest Group Physiotherapy Rehabilitation Swiss Association for Orthopaedic Manual Physiotherapy Interest group for myofascial trigger point therapy The Royal Dutch Society for Physical Therapy Costs Physiotherapy is generally prescribed by the attending physician and is covered by basic health insurance. The treatment costs are therefore covered by all Swiss health insurance companies with the exception of a 10% deductible. If the accident, military or IV insurance pays, the deductible does not apply. Of course, you can also take advantage of our services as a self-payer without a prescription. Course of therapy - Medical history (diagnosis) - Physiotherapeutic diagnosis - Preparation of treatment plan with therapy goal - Treatment with retrospective assessments - Final analysis/success check If required, we can provide interim and final reports for the attending physician. Health Prevention Rehabilitation German Dutch English Serbo-Croatian Italian

High standing professional acupuncture and traditional Chinese medicine for fertility related and gynaecological issues. Furthermore Akupunkt Zug therapies help with burnout, stress relief, orthopedic and pain related problems and your overall health.

In my psychotherapeutic practice, I offer individual therapies for adults based on behavioral therapy. Cognitive Behavioral Therapy (CBT) - helps you identify unhealthy, negative beliefs and behaviors and replace them with healthy, positive ones. Together we look for the causes of the problem and develop your individual coping strategies. The new ways of seeing and behaving that you will learn in the course of therapy will help you to deal with the stress in the long term. The costs of psychotherapeutic treatment are covered by compulsory health insurance. Billing with private supplementary health insurance is also possible.

Nach vielen Diäten und wieder Zunahme in meinem Leben konnte ich erst dank «Metabolic Balance» das erste Mal wieder gesund und kontinuierlich abnehmen (10 kg) und mich dabei wohl und fit fühlen. Das gelang vor allem dank der kompetenten, liebevollen und humorvollen Betreuung von Frau Schelbert. Durch ihre unkomplizierte Art der Erläuterungen lernte ich die Abläufe im Körper verstehen, was mir zusätzlich half. Ich schätzte es, sie auch bei einem Hänger kontaktieren zu dürfen. Sie konnte sich in meine Situation versetzen und sprach mir immer wieder Mut zu. Und das Beste ist, ich kann seit 7 Jahren mein Gewicht halten (+/- 2 kg). Ich kann sie nur empfehlen und danke ihr von Herzen für ihre wertvolle Unterstützung in meinem Leben!

Sympany has been serving private individuals and companies for over 100 years. At Sympany, you can obtain health and accident insurance as well as property and liability insurance from a single source. We offer our private customers and our corporate customers tailor-made protection and unbureaucratic help, as well as unique benefits. Swim for free Insured persons up to the age of 25 can go to over 90 outdoor swimming pools free of charge in the summer. Read more mySympany app and customer portal • Make life easier for yourself: take care of your insurance matters quickly and easily online. • Save time and money: Simply photograph or upload invoices and receipts and submit them directly. • Better overview: All documents and the digital insurance card in one place. • Simply adjust data: Change personal data such as address or payment details yourself. • Direct contact to customer service: Send messages from mySympany. Read more

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Ich kann Herr Globus herzlich weiterempfehlen, als kompetenten, erfahrenen und warmherzigen Physiotherapeuten. Werde jederzeit bei Bedarf wieder auf ihn zurückkommen.

Die Hüft - OP am 8.10.24 ist hervorragend gelaufen, ein herzliches Dankeschön an Prof. Dr. Leunig, der mir meine Angst nehmen konnte und sein Team! Insgesamt verlief der Aufenthalt mehr als positiv, hier trifft Menschlichkeit auf Engagement & Fachwissen in allen Bereichen! DANKE.