Results-driven Business Analyst & Operations Specialist with a robust telecom background and 7+ years of experience in RF engineering, KPI monitoring, data analytics, Customer Centric and SLA compliance. Proven expertise in optimizing telecom operations, developing data-driven insights, and enhancing operational efficiency through strategic reporting, automation, and process improvements. Highly proficient in SQL, Python, Power BI, and business intelligence tools, enabling effective data analysis and informed decision-making. Adept in product design, quality assurance, and project management, with a consistent track record of delivering high-impact solutions.

Whether by remote maintenance, telephone or on-site - we are there when things go wrong! Your computer professional from the greater Basel area supports you with computer problems, repairs, service, IT support and offers tailor-made solutions for private individuals and companies.

Your partner for efficient management of your documentation

sehr hohe Beratungsqualität

The owner-managed first frame networkers ag designs, implements and maintains IT infrastructures for national and international companies. So that you can fully concentrate on your core business, we effectively relieve you in all IT matters. The requirement that you are enthusiastic about our performance serves as our compass in our daily work. Small teams with personal contact persons guarantee individual customer care and solutions that are optimally tailored to their needs. For many customers, we bear full responsibility for the entire IT. In addition, numerous IT departments of larger companies entrust us with special tasks in individual projects. Translated with www.DeepL.com/Translator (free version)

Mein Laptop hat seit einigen Tagen nicht mehr die gewünschte Leistung gebracht. Dank Robert war mein Problem innerhalb weniger Minuten wieder Geschichte und zudem habe ich noch viele weitere Tipps und Tricks für eine optimierte Nutzung meines Laptops erhalten :) Ich kann den genialen Service von Robert Foppa wirklich jedem Privatkunden nur empfehlen!

Bisher bin ich immer sehr gut betreut worden. Die Auskünfte waren immer sehr hilfreich. Die Mitarbeiter sind sehr freundlich. Besten Dank.

Unser Unternehmen hat sich auf den Bereich ICT (Informations- und Kommunikations-Technologie) spezialisiert. Setzen auch Sie auf unsere langjährige Erfahrung und unseren erstklassigen Kundendienst.