Results-driven Business Analyst & Operations Specialist with a robust telecom background and 7+ years of experience in RF engineering, KPI monitoring, data analytics, Customer Centric and SLA compliance. Proven expertise in optimizing telecom operations, developing data-driven insights, and enhancing operational efficiency through strategic reporting, automation, and process improvements. Highly proficient in SQL, Python, Power BI, and business intelligence tools, enabling effective data analysis and informed decision-making. Adept in product design, quality assurance, and project management, with a consistent track record of delivering high-impact solutions.

Ich habe eine Person zu Ihnen begleitet und war völlig überrascht über die liebevolle und kompetente Art wie wir von Ihren Mitarbeitern empfangen und behandelt wurden. Ich gratuliere Ihnen zu diesem liebevollen, menschlichen Stil und wünsche Ihnen alles erdenklich Gute und viel Erfolg für die Zukunft. Freundliche Grüsse Johannes Schumacher

Swissmedlaw™ is the leading project of the renowned lawyer and entrepreneur Roland U. Straub, which specialises in tailor-made legal services and coaching offers. It was launched in response to the growing importance of medical and healthcare law in the everyday lives of the Swiss population. Roland Straub founded the sole proprietorship Swissmedlaw™ in Zurich in 2021 and has been offering first-class advice and services in the field of health and medical law ever since. Swissmedlaw™ not only covers the traditional areas of civil, commercial and contract law, but also offers in-depth advice and coaching on topics such as patient rights, the electronic patient dossier (EPD), health insurance and social security law, medical and hospital liability and the legal aspects of the federal eHealth initiative. The preparation and mediation of data protection opinions and medical party opinions are also among the core competences. The protection of personal rights and the right to informational self-determination are at the centre of all of Swissmedlaw™'s activities. The organisation supports the necessary cultural change by providing guidance and support to private individuals and organisations in order to use the achievements and innovations of digitalisation in the healthcare sector in a patient-friendly manner while maintaining comprehensive data protection.

Who are we and what do we do? The Swiss Red Cross Canton of Zurich is an independent aid organisation in the Canton of Zurich. Together with many volunteers and numerous donors, we work in the canton of Zurich to help people in difficult life situations. In the areas of health, education, social affairs and migration, around 90 employees and over 2,600 volunteers work on behalf of the Zurich Red Cross to help their fellow human beings. We do not differentiate according to origin, religion, political convictions or social status. We provide counselling, direct aid and educational support. In this way, we fulfil important social and humanitarian tasks at cantonal level. You can find information at: srk-zuerich.ch