The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

The Alvazzi Group , a key player in the Swiss technical services sector, brings together over 300 specialists to provide comprehensive and innovative solutions across multiple fields: • Heating and cooling • Ventilation and air conditioning • Regulation systems • Sanitary installations • Metal roofing and cladding (Valais canton only) • Electrical services • Telematics • Maintenance and repairs • Energy management • Multiservice maintenance A Single Point of Contact for Optimized Management Whether your project is simple or complex, we provide a dedicated point of contact to centralize your requirements and offer efficient and high-performance multi-technical solutions . Thanks to our expertise, we support our clients in a global approach to energy efficiency , ensuring comfort and well-being while reducing environmental impact. Local Presence for a Fast and Reliable Service The Alvazzi Group operates in several regions of Switzerland, with offices in Lausanne, Geneva, Yverdon, Delémont, and Neuchâtel . Our local presence allows us to intervene quickly for installations, maintenance, and repairs. Commitment to Training and Development We invest in the future by training a new generation of professionals each year. We offer apprenticeships in heating, sanitary systems, electricity, building technology, and commerce to ensure continuity and maintain a high level of service excellence. 24/7 Emergency Service Need immediate assistance? Our repair service is available 24/7 at 0800 442 884 . Alvazzi Group – Your trusted partner for sustainable and high-performance technical solutions. Discover our services at www.alvazzigroupe.com

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