The point of contact for all of your requests You have a question about your insurance contract, an announcement to make or you need information? Our Customer Services are your exclusive point of contact. www.groupemutuel.ch/contactus Write to us or contact us by phone: we will provide an answer as quickly as possible. Our Customer Services are available Monday to Friday, from 08.00 to 18.00: Hotline 0848 803 111 l Email clients@groupemutuel.ch One single address for sending medical invoices (original documents) and letters: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In approximately 40 agencies and 6 service centres throughout Switzerland, our employees are available to welcome and advise you. Opening hours : from 8.00 to 12.00 and 13.30 to 17.00 (incl. on the eve of public holidays). Make life easier thanks to your Customer Area • Scan and send your invoices instantly • Consult your documents and refunds • Modify your contracts and personal data Download the application from your App Store Questions about the Customer area? • Your frequently asked questions on the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, 8am to 6pm) Write to us at customer.area@groupemutuel.ch

Wieder überaus freundliche und kompetente Betreuung. Herzlichen Dank an Frau Dr. Bösch und ihr Team

Das kompetente Team bespricht mit den Tierhaltern die Diagnosen und mögliche Behandlungsvarianten. Meine Sorgen als Tierhalter werden ernst genommen. Für meine Bengalkatzen ist nur das Beste gut genug.

Privatklinik Wyss AG is a leading specialist clinic for psychiatry and psychotherapy. Its special areas of expertise include the treatment of depression, including burnout, as well as anxiety and obsessive-compulsive disorders. The clinic offers its outpatient, day-clinic and inpatient services in the Bern, Münchenbuchsee and Biel regions. Outpatient Outpatient treatment is suitable for patients who are still able to cope with their everyday tasks despite a mental health crisis or illness. It is designed to help them cope with the crisis or illness and remain integrated in their private and eventually professional environment. Partial inpatient treatment In addition to outpatient therapy, partial inpatient treatment offers patients suffering from a mental health crisis or illness additional support and structure. This often means that inpatient treatment can be avoided or shortened. In addition, patients remain largely integrated in their environment. Privatklinik Wyss offers two treatment programmes in Münchenbuchsee, which differ in their weekly structure (5 or 3 weekdays). As the individual treatment elements are carefully coordinated, attendance is required on all programme days. Inpatient Inpatient treatment for a mental health crisis or illness may be indicated for various reasons: It is hardly possible to cope with everyday tasks. There are signs of increasing self-harm. It is temporarily necessary to distance oneself from a stressful or self-incriminating environment. In view of the complexity of a crisis, illness or situation, intensive and focussed clarification or treatment is necessary. Stability for outpatient or partial inpatient treatment is not (or no longer) sufficient. Our services include the following elements • Acute ward/emergency admission (inpatient only) • Crisis intervention (inpatient only) • Mental health problems in old age • Depression • Self-confidence training • Anxiety and obsessive-compulsive disorders • Emotional competence • Inpatient • Burnout • Addiction disorders • Group and individual therapy • Psycho-oncology • Day clinic The natural retreat outside Bern The clinic is in an attractive location in the catchment area of the cities of Bern and Biel. The village of Münchenbuchsee, nestled in the countryside, is easily accessible by public transport as well as by car. The clinic has an idyllic park, an animal park, sports facilities and our à la carte catering service bears the "Goût Mieux"

Privatklinik Wyss AG is a leading specialist clinic for psychiatry and psychotherapy. Its special areas of expertise include the treatment of depression, including burnout, as well as anxiety and obsessive-compulsive disorders. The clinic offers its outpatient, day-clinic and inpatient services in the Bern, Münchenbuchsee and Biel regions. Our services include the following elements: • Depression, CBASP • Burnout & stress • Anxiety & Compulsion • Sports psychiatry and psychotherapy • Psycho-oncology • Suicide prevention ASSIP • Crisis Please use the following address for correspondence: Privatklinik Wyss AG Secretariat Outpatient Services Fellenbergstrasse 34 3053 Münchenbuchsee Phone +41 31 868 37 60 Fax +41 31 868 37 61 sekretariatambibern@pkwyss.ch