Sympany has been serving private individuals and companies for over 100 years. At Sympany, you can obtain health and accident insurance as well as property and liability insurance from a single source. We offer our private customers and our corporate customers tailor-made protection and unbureaucratic help, as well as unique benefits. Swim for free Insured persons up to the age of 25 can go to over 90 outdoor swimming pools free of charge in the summer. Read more mySympany app and customer portal • Make life easier for yourself: take care of your insurance matters quickly and easily online. • Save time and money: Simply photograph or upload invoices and receipts and submit them directly. • Better overview: All documents and the digital insurance card in one place. • Simply adjust data: Change personal data such as address or payment details yourself. • Direct contact to customer service: Send messages from mySympany. Read more

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Yemane Klybeck Shop is a well-established neighborhood convenience store located in the vibrant district of Kleinbasel. Since its founding in 2021, the store has been offering a wide range of groceries, beverages, household essentials, tobacco products, and everyday necessities. Open daily — including Sundays and public holidays — it has become a reliable go-to place for local residents. Owned and operated by Samiel Yemane , the shop is known for its personal customer service, flexible approach, and strong ties to the community. The owner personally ensures a clean, well-organized store environment and often procures items based on customer requests, reinforcing the shop’s role as a trusted local supplier. Conveniently located at Klybeckstrasse 42 , the store is easily accessible by public transport and within walking distance for nearby residents. Its presence contributes to the social and commercial vibrancy of the neighborhood. The shop aims to grow sustainably while remaining rooted in community values — as both a dependable supplier and a welcoming local meeting point. Key Values & Strengths • Customer Service: Friendly, personal assistance and individual attention • Location: Central in the Klybeck district with strong foot traffic • Opening Hours: Open every day, including holidays, often until 10 PM • Product Range: Wide selection of food, drinks, and everyday items • Flexibility: Responsive to customer needs and product requests

Das Team der Gundeli-Garage, und allen voran Herr Stich als Werkstattleiter, hat mir einen hervorragenden Kundenservice geboten. Mit viel Engagement und fachlicher Kompetenz wurde meine Pannensituation gehandabt und mir innert kurzer Zeit wieder volle Mobilität ermöglicht. Vielen Dank, das war grosses Kino.

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch