The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

The gateway for all your requests Do you have a question about your insurance contract, something to report or need information? Our Customer Services are your first point of contact: www.groupemutuel.ch/contactus Call us or write to us and we will get back to you as soon as possible. Our Customer Services are available Monday to Friday, from 8.00 to 12.00 and from 13.00 to 17.30: Hotline 0848 803 111 l Email clients@groupemutuel.ch One address for your medical invoices (original documents) and correspondence: Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny prestations@groupemutuel.ch In close to 40 agencies and six service centres throughout Switzerland, our staff will be happy to advise you. Opening hours : from 8.00 to 12.00 and from 13.30 to 17.00 (incl. on the eve of public holidays) Make your life easier thanks to your Customer Area • Scan and send your invoices instantly • View your documents and refunds • Modify your contracts and personal details Download the application from your App Store Do you have any questions about the Customer Area? • Your most frequently asked questions about the Customer Area - Groupe Mutuel • Call our hotline on 058 758 71 71 (Monday to Friday, from 8.00 to 18.00) • Write to us at customer.area@groupemutuel.ch

The Leukerbad Clinic, recognised by the Swiss health authorities since 1961, is a medical facility specialising in the care of people wishing to preserve their health or benefit from the best treatments in musculoskeletal rehabilitation, internal medicine and oncology. Certain programmes are covered by Swiss and international health insurance companies. As a listed hospital in the canton of Valais, the clinic offers musculoskeletal rehabilitation, internal medicine and oncology to patients covered by compulsory health insurance (LAMal) as well as those with supplementary insurance (semi-private and private). It offers programmes tailored to patients' needs in the fields of musculoskeletal rehabilitation, oncology, internal medicine and integrative medicine. For those who so wish, it also offers therapeutic fasting and hypotoxic chrono-nutrition (not reimbursed by insurance companies). Situated in the heart of the Alps, far from the pollution of the cities, the Leukerbad Clinic is nestled in the heart of the mountainous cirque of Leukerbad-Les-Bains, from which gushes thermal water naturally rich in minerals whose therapeutic virtues have been renowned since Roman times. This thermal water is an integral part of our medical programmes. The Leukerbad Clinic combines all the conditions necessary for successful treatment: • Personalised treatment; • A competent, multidisciplinary team; • A high-performance infrastructure with state-of-the-art equipment • A unique offering in chrono-nutrition and integrative medicine Finally, the Leukerbad Clinic offers comfortable hotel services: • Double and single rooms, all with exceptional views of the Alpine panorama • Two restaurants, La Cascade and La Table De Goethe • A lounge bar and library: LE GOETHE • Two thermal pools (indoor and outdoor) • A medical training therapy centre (Fitness) • Sauna, hammam, hydromassage baths, tropical shower When you stay at the Leukerbad Clinic, you benefit from the best therapies, enjoy a change of pace, take care of yourself and experience a balanced lifestyle.

Sono un operatore socio sanitario O.S.S. da quasi 20 anni. Quando si parla di una famiglia tutti devono sentirsi veramente bene considerando la posizione che si occupa, rispettare il valore di ogni persona per permettere all'anziano, all'ospite, al paziente di non sentirsi giudicato, ma, principalmente rispettato e compreso, vivere nella loro casa provvisoria il meglio della loro vita. Chiedere permesso, chiedere se posso, come sta', come si sente e' di vitale importanza, l'armonia fra tutti gli operatori crea nel posto di lavoro una casa dove bello stare ei frequentare. Per me e' indispensabile, il rispetto dell'altra persona , essere umili, aver voglia di lavorare in serenita' e puntualita'. Grazie e piacere per la vostra bella realta' famigliare e professionale.

Liebe Raffaella, Deine sehr menschliche und einfühlsame Herangehensweise bei der Untersuchung hat meine Erfahrung als Patient äusserst positiv beeinflusst. Deine Expertise und sorgfältige Vorgehensweise haben mein Vertrauen in die «Medizin» wieder gestärkt, resp. mir die aufrichtige Anerkennung für die ganzheitliche Naturheilpraxis gegeben. Besonders beeindruckend war die Effizienz Deiner Behandlung und die klare Kommunikation über den Ablauf dieser. Ich danke Dir für Deine Empathie und die professionelle Betreuung. Wärmste Empfehlung für Dich als herausragende Naturheilpraktikerin. Du hast mich wieder gut hinbekommen. Herzlichen Dank! Eric

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