Acqua is widely praised for its exceptional atmosphere and the quality of its Italian cuisine, which includes diverse and shareable menu options such as pasta and risotto, making it a favourite for both special occasions and regular dining. Guests frequently commend the friendly, attentive, and professional staff, contributing to a welcoming and enjoyable experience. The restaurant's stylish and unique setting, including a charming garden and industrial design elements, adds to its appeal. However, some reviews note that the venue can become quite loud when busy, which may detract from conversation and the overall dining experience for noise-sensitive guests. While the food is generally well-received, a few patrons have expressed disappointment with occasional inconsistencies in dishes and portion sizes, as well as some issues with service speed and drink replenishment. Despite these points, Acqua remains highly recommended for its excellent food, engaging ambiance, and attentive service.