Japigo is highly praised for its consistently excellent quality and authentic Japanese cuisine, especially its sushi and sashimi, which are described as fresh and artistically prepared. Customers appreciate the friendly, efficient, and attentive service, as well as the relaxed and clean atmosphere, with some enjoying the sushi bar seating for an immersive experience. The restaurant offers a variety of lunch menus with good value and is noted for its fair pricing and quick service. While most feedback is overwhelmingly positive, a few reviews mention minor service issues, such as missing items and reservation mix-ups, as well as some reservations about the ambiance, which some find less inspiring. Overall, Japigo is regarded as a reliable, refined dining option in Bern with a welcoming team and genuine Japanese culinary craftsmanship.